“Flight was good...easy to get from place to place cheaply.
Sadly, their offer to obtain transportation to and from airport went badly. I pre-ordered, and the driver was 10 min late. We had to book an UBER last minute to get to airport on time. Funny enough, the UBER driver was there within 1 minute.
We then recieved a cancellation fee from UBER, which was confusing. The car we were in was the same license plate as the UBER we had ordered.
Upon contacting Ryan Air, the confirmed our original driver was used??? And our 25€ charge was also completed.
So, I am suspicious....because they wpuld not refund us the UBER cancellation fee, even tho "their " driver was late...and it seems their same driver picked us up. But it was our new, last minute UBER license plate that picked us up.
In my opinion, Ryan Air , not UBER as they insist, should be refunding us our cancellation fee....as we did not cancel the UBER.
I will not use Ryan Air again for this service. It is suspicious and they refuse to rectify the issue”
“Me and my little boy flew over to jávea and back for 2 weeks with family. On the way out from stansted airport, things were very busy and hectic. Especially with a 6 month old baby at 2am in the morning. Ryanair wasnt very organised and theyre were 3 people on the desks at checking baggage in for about 300 people who were in the que. After we had gone threw baggage the plane journey was great. And on the way back it couldmt have been better with one of the flight attendants helping entertain and making the experience and flight of the holiday run smoothly and easier”
