Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.47

4.5 Rating 2,687 Reviews

87 %

of reviewers recommend Rydale Clothing

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4.5

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery! Just received my shirts two days after placing my order, looks like good quality, haven't tried them on yet, but I do hope it fits me. 😊”

Rydale Clothing 5 star review on 20th September 2021

Helpful Report

Posted 3 years ago

“I purchased a pair of Lady Gransmoor ii wellies for the princely sum of £74.99 - As I spent over £60 this qualified for free delivery. To my absolute surprise I received said boots but with a £65.00 price label on them! On contacting Rydale Clothing questioning this I was advised by their customer service advisor "Our garments have price labels on that they are sold at in our stores and at shows, when selling online we have to cover the cost of the listing fee's and postage, this is why the price is slightly increased" 1. "Slightly increased" equates to almost a 15% increase (hardly slight) 2. Their web page states that there is free postage over a £60.00 expenditure - I can't quite work that out when they have already charged me £74.99 instead of the £65.00 that my boots were labelled for. 3. This company has freely admitted to me that they are operating a dual pricing operation, however nowhere on their website explains this. I wrote them a review on their website submission form detailing all of the above but I very much doubt that they will be honest or transparent enough to publish it..... Be warned and purchase from them at your peril!!!”

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Posted 4 years ago

“I have just received my riding Mack ,I am delighted with the quality,it’s fantastic. Because I am disabled and have to use a walker ,having no free hand to use an umberella I will find it just what I wanted thank you.”

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Posted 4 years ago

“Bought the waxed cotton lady’s waistcoat for every day horse work and to carry my wagon keys in a safe deep pocket. Never had it off my back all winter so from a workwear angle it speaks for itself and looks smart too.”

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Posted 4 years ago

“Purchased a cap on 23rd December not expecting or paying for next-day pre- Christmas delivery. My order was quickly acknowledge d and dispatched. Updates were received that day and 24th advising delivery 24/12/2020. Sure enough it arrived, excellent. The cap is tweed with leather peak, delivered and paid for less than &18.00 excellent. Price, quality and service.”

Helpful Report

Posted 4 years ago

“Shopping with these monkeys was the worst customer experience that I ever had. The product was absolutely dreadful cheap Guangzhou rubbish. A country shooting jacket that actually felt more like a flip flop. But just wait until you actually try to return an item..... they actually charge you for the privilege of sending them their rubbish back! Amazing... I then called them to complain and some haughty young lady with a dreadful Yorkshire accent just quoted T&C's at me and then hung up. I have never actually experienced anything like it.”

Helpful Report

Posted 4 years ago

“I ordered a hat, the size of the hat was smaller than what the website stated in its size guide. I went through the returns process, and was almost angry to discover that I had to pay £3 postage to return it (on top of the delivery postage). Not happy at all with this”

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Posted 4 years ago

“Pockets face backwards really awkward on long mack”

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Posted 4 years ago

“Brilliant customer service, I cannot fault it at all! I find all of the items I’ve bought off Rydale are a great price!! Delivery is really quick and Will forever shop with them x”

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Posted 4 years ago

“Have always been pleased with Rydale clothes in the past but the quilted jacket was a false economy. Quilted stitching started to come undone on 2nd wearing and I wouldn't recommend it to others.”

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Posted 4 years ago

“Very good company. Products are of good quality. Placed order and delivery was very quick.”

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Posted 4 years ago

“Customer service were extremely helpful, polite and friendly. Return refund was prompter's and I am very happy with the quality and price of the items I bought from Rydale.”

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Posted 4 years ago

“Perfect clothes, would have bought them at the highland show but obviously couldn’t happen this year so pleased I managed to get what I had on my shopping list 😁 true to size, really good leases with polo shirts and fleece ready for shows and sales next year!”

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Posted 4 years ago

“Delighted with the delivery of my new boots - arrived very promptly and very happy with the fit and comfort. You're doing a great job in difficult times. Keep up the good work.”

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Posted 4 years ago

“Items arrived promptly and befire the cut off point ..all were lovely quality ...and i was very happy with them ..online was easy to register and order ..and i an not bombarded with useless emails .would definately order again :)”

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Posted 4 years ago

“Many thanks for the delivery of my Windermere Safari Vest on time and in excellent condition. Just what I wanted and I'm very pleased. Dave”

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Posted 4 years ago

“Thanks for the prompt delivery. I'm pleased with the quality of the polo shirts and the sizing is as expected. The shirts are generous in length. Happy to buy again.”

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Posted 4 years ago

“really quick delivery”

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Posted 4 years ago

“Brilliant quality and very quick delivery. Sizing is spot on”

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Posted 4 years ago

“Good quality and price x the dress is lovely to wear. Shorts are comfy for work. The jumper is ready for winter wear.”

Helpful Report

Posted 4 years ago

Rydale Clothing is rated 4.5 based on 2,687 reviews