Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.42

4.4 Rating 3,580 Reviews

85 %

of reviewers recommend Rydale Clothing

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Metrics

4.4

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Returns & Refunds
Returns Process	Could Be Better

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Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return a pair of Rydale boots I bought last year the customer service was brilliant there was know hassle and they offered me replacement boots or refund like I said marvelous customer service.”

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Posted 3 years ago

“Just received my new wax jacket and very happy with it”

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Posted 3 years ago

“Fantastic customer service. I bought a pair of boots 8 months ago and the quality was wonderful. unfortunately the zip broke on one. I contacted Rydale to ask about getting it mended and they offered to replace them FOC. The CS team were absolutely lovely from start to finish, can't recommend them highly enough. And their boots are gorgeous.”

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Posted 4 years ago

“It was the customer service agent that made be so happy. There is so much complaining these days and so little praise. Well, Lisa who I spoke with today showed exemplary customer service from the minute the conversation started. A tiny issue about an unusual button missing from the cuff of my new shirt when I opened the packaging was sorted with a call back within 5 mins of the first conversation. She'd searched in "the box of buttons" and found exactly what I needed. Lovely lady (ooops person) with a terrific telephone manner. Thank you x”

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Posted 4 years ago

“Bought a brown Cottam leather hat size large for a friend. He is absolutely delighted with it! Very good communication and fast dispatch. The hat is of a very good quality and a fabulous price. One happy customer!”

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Posted 4 years ago

“received 3 Huggate waistcoats as Christmas presents, having seen a celebrity chef wearing one, I picked out 3 colours. two ordered by my wife and one by my mother in law, my new favourite clothing. warm, soft, an incredibly comfortable since Christmas these have been worn every day so I will defiantly be ordering more colours”

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Posted 4 years ago

“Really fast delivery and good quality.”

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Posted 4 years ago

“Super fast delivery! Just received my shirts two days after placing my order, looks like good quality, haven't tried them on yet, but I do hope it fits me. 😊”

Rydale Clothing 5 star review on 20th September 2021

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Posted 4 years ago

“I have just received my riding Mack ,I am delighted with the quality,it’s fantastic. Because I am disabled and have to use a walker ,having no free hand to use an umberella I will find it just what I wanted thank you.”

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Posted 5 years ago

“Bought the waxed cotton lady’s waistcoat for every day horse work and to carry my wagon keys in a safe deep pocket. Never had it off my back all winter so from a workwear angle it speaks for itself and looks smart too.”

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Posted 5 years ago

“Purchased a cap on 23rd December not expecting or paying for next-day pre- Christmas delivery. My order was quickly acknowledge d and dispatched. Updates were received that day and 24th advising delivery 24/12/2020. Sure enough it arrived, excellent. The cap is tweed with leather peak, delivered and paid for less than &18.00 excellent. Price, quality and service.”

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Posted 5 years ago

“Brilliant customer service, I cannot fault it at all! I find all of the items I’ve bought off Rydale are a great price!! Delivery is really quick and Will forever shop with them x”

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Posted 5 years ago

“Very good company. Products are of good quality. Placed order and delivery was very quick.”

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Posted 5 years ago

“Customer service were extremely helpful, polite and friendly. Return refund was prompter's and I am very happy with the quality and price of the items I bought from Rydale.”

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Posted 5 years ago

“Perfect clothes, would have bought them at the highland show but obviously couldn’t happen this year so pleased I managed to get what I had on my shopping list 😁 true to size, really good leases with polo shirts and fleece ready for shows and sales next year!”

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Posted 5 years ago

“Delighted with the delivery of my new boots - arrived very promptly and very happy with the fit and comfort. You're doing a great job in difficult times. Keep up the good work.”

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Posted 5 years ago

“Items arrived promptly and befire the cut off point ..all were lovely quality ...and i was very happy with them ..online was easy to register and order ..and i an not bombarded with useless emails .would definately order again :)”

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Posted 5 years ago

“Many thanks for the delivery of my Windermere Safari Vest on time and in excellent condition. Just what I wanted and I'm very pleased. Dave”

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Posted 5 years ago

“Thanks for the prompt delivery. I'm pleased with the quality of the polo shirts and the sizing is as expected. The shirts are generous in length. Happy to buy again.”

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Posted 5 years ago

“really quick delivery”

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Posted 5 years ago

Rydale Clothing is rated 4.4 based on 3,580 reviews