“Initial sales rep fabulous, straight forward, wasn’t pushy at all, fair price. The installer was brilliant, so clean and tidy and did a fab job.
Only downside was the after sales man who appeared at tea time after the installation, he was pushy and wouldn’t take no for an answer! If I wanted windows, I’d a bought them when I bought my door!”
“Lovely door fitted with no problems. Fitter was on time and very pleasant. Rep arrived shortly afterwards to make sure all was ok. And follow up phone call a few days later.”
“Avoid this company.
Do not sign the paperwork. They will get you to sign straight after the job. Do not do it.
Awful experience with them which caused me a great deal of stress.”
“Said gonna finish in 1 day and asked all the hostel boys to pile up their things in the middle of their rooms, it's been more than 14 days and they missed at least 9 appointments and not finished yet. If you wanna experience how to live like a homeless people right inside your home, go and try them.
They don't care about your troubles treating you as a human, nor they have slight respect to you as an animal, to keep their words for you.”
“Even though my decision to have the windows felt spontaneous and rushed the company made me feel as if I was in good hands . The contact and communication was easy , by phone , e mail or text I was made to feel very looked after. Every 'after thought ' I had they reassured me of the process . I loved the communication and politeness of everyone involved.”
“I’ve had these similar doors from safestyle so I knew what to expect, good quality and the fitter done an excellent job and cleared up any mess that he had made”
“Amazing service from start to finish. Was concerned there would be a mess but the installers were so tidy and left no mess for me to deal with. Professional and speedy.”
“The sales service was top notch as always. The two fitters were friendly, professional and courteous, introducing themselves on arrival. They worked tidily and cleared up after themselves. They arrived within the given timescale and worked hard. The product installed looks lovely and has made our home even more warm and cosy! Thank-you😀”
“Safestyle survey and quote was thorough. The price was competitive and I managed to get 0% credit which made the door even more affordable. The site visit and the administration process was smooth and installation was organised promptly. I choose one of the cheaper doors but installed door is very good quality and I am very happy. Finished result is 10/10.”
“Absolute disgrace left a very sick baby who was having chemotherapy with broken windows they promised a day for fitting when I signed up with them with the salesman and the surveyor promised to email over the measurements so the date could be completed but obviously just said they could meet the deadline to get my money stay clear of these heartless cowboys”
“The very first time my wife opened the newly installed tilt and turn window she was left holding the full weight of the heavy sash, fortunately I was there to take the weight. I have made this safe by lashing the sash to the other sash handle. I have been told that this is in the hand of the emergency team and they can come and fix it in just under a months time. My advice avoid this company at all costs. Dreadful after sales service.”
