Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the shirts ordered had ripped stitching when pulling it over the head after only wearing it twice. This was disappointing. Couldn't get through on the customer service number on the invoice, so had to phone an 0871 number at additional cost to get a returns label. It's too early to say whether this is 'acceptable' or 'poor' as I'm still waiting for the refund.”

Helpful Report

Posted 4 years ago

Thank you for your review. We're sorry that you have had a poor experience with one of our tunics/shirts and service. If yo require any assistance with your order please don't hesitate to contact our customer team via email to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 4 years ago

“The delivery was quick but , £40 for one dress ,it's a bit pricey especially for a student, when the uniform is mandatory.”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. I notice you have placed your order via our Salonwear Direct website. You should have been given a user name and password to enable you to order through mycollegeuniform.com. If you could provide your order number I will arrange for the difference to be refunded. Kind regards. Tonia

Posted 4 years ago

“Hello Thank you for delivering my tunics the colour is a slight disappointment. On the web the colour is different to the received product. This I feel should be addressed. What you see is What you should get. Thank yiu”

Helpful Report

Posted 5 years ago

Thank you for your review. We always like to take on board any feedback from our customers. If you would like to provide us with more information in regards to your order and how the issue can be addressed please contact our customer service team via email to customerservices@salonweardirect.co.uk Kind regards, Salonwear Direct

Posted 5 years ago

“Good quality products. Not my style. Excellent customer service”

Helpful Report

Posted 5 years ago

Thank you for your review, we're sorry the style isn't for you. If there is anything either myself or the team can assist with please do not hesitate to contact us.

Posted 5 years ago

“The fit is quite small, I'm usually a size 12 in trousers, had to get a size 14. The material isn't stretchy so it's quite tight in the arms. Overall I give a 3/5 because of the reasons above.”

Helpful Report

Posted 5 years ago

Thank you for your review. We do supply different fabrics, the tailored fabric doesn't have the stretch element. If you require any information regarding the different fabrics we offer, please call our customer service team on 0113 237 9024.

Posted 5 years ago

“Happy with delivery but ask for a email when a item of clothing arrived back in stock didn’t receive a email but when I when on to check the item of clothing it was back in stock so wouldn’t have known if I hadn’t checked and have waited for the email to come through”

Helpful Report

Posted 5 years ago

Sorry to hear you didn't receive an email to advise you the item was back in stock, I will take this up with our online team. Thank you for your review and if there is anything we can help with in the future please don't hesitate to contact us. Regards. Tonia

Posted 5 years ago

“The tunic is lovely, the bottoms are about 8 inches too long but the products are included take up the hem. However they are supposed to be a thin leg and appear quite fitted in the photo but are actually quite wide ! Not very flattering at all! Also , they don’t have any stretch which is important for for they are designed for !”

Helpful Report

Posted 5 years ago

“Strong material, good value. Not true to size”

Helpful Report

Posted 5 years ago

“The Tunic top ordered fitted fine. but the trousers were huge and I had to take them in and up and the material of both was not what I was used for and creased very easily. So sorry but I will go back to previous supplier to get another uniform .”

Helpful Report

Posted 5 years ago

“Uniforms nice only thing is advises to order a size smaller in uniform because of large sizing but i would advise to order your size as I did size smaller and was to small. postage to Ireland very expensive, 17-18.00E and to return costs the same by standard post a courier is cheaper only 10.00E”

Helpful Report

Posted 5 years ago

“I was waiting for delivery for 3 weeks.”

Helpful Report

Posted 6 years ago

“Quilty was fab but size was on the small size”

Helpful Report

Posted 6 years ago

“Quick delivery but some items although showing as available would not add to my basket so I could have ordered more. Also the sizing is inconsistent but due to pricing I have accepted this although it’s annoying”

Helpful Report

Posted 6 years ago

“Loved my tunic but felt the sizing was a bit untrue the other tunics I purchased in my size were perfect but my new one feels two sizes smaller.”

Helpful Report

Posted 6 years ago

Salonwear Direct is rated 4.2 based on 784 reviews