Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website to use. Customer service was brilliant Tonia helped me alot by getting part of my delivery to me on time and keeping me updated with the rest of my order.”

Helpful Report

Posted 2 years ago

Hi Molly Really appreciate you taking the time to write your review. Tonia is over the moon knowing she was able to assist with your query and resolve it for you. If there is anything else either Tonia or the customer service team can assist with, just let us know. Kind regards. The customer service team

Posted 2 years ago

“GREAT customer service, I emailed this company in the evening and had response by the morning, great communication, very efficient and very pleasant to deal with!”

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Posted 2 years ago

Morning Thanks for taking time out to write your review, we really do appreciate it. We pride ourselves on customer service and really pleased to hear you received a quick response. We are always here to assist where we can, so feel free to contact us at anytime. Kind regards. The customer service team

Posted 2 years ago

“Fabulous customer service would highly recommend”

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Posted 2 years ago

Thanks for the review Rhona. We pride ourselves on the service we offer and if you need anything in the future, we are always here to help. Looking forward to receiving your next order. The customer service team.

Posted 2 years ago

“Love it, for sure I will buy the same style again but wish if you made it in black colour.”

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Posted 2 years ago

Hi Timma, thanks so much for taking the time to leave a review. I will pass on the feedback re colour to the relevant team. We look forward to your next order!

Posted 2 years ago

“Aways excellent service- the uniforms are great value and they arrive very quickly”

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Posted 2 years ago

Hi Marion, Thanks so much for your lovely review. We look forward to your next order.

Posted 2 years ago

“Great product and customer service.”

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Posted 2 years ago

“I find that the tunic looks smart. Fits really nicely and lasts after years of washing. I have ordered this model since 2017”

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Posted 2 years ago

Hi Lucy, Thanks so much for your review and your loyalty to Salonwear Direct! We'll look out for your next order

Posted 2 years ago

“Excellent communication regarding my order. I had to return the original item to exchange a different size. Salon direct was speedy to inform me that my new requested size was not in stock. I have now requested a refund so hopefully, this shall be dealt with in the same efficient manner or my 5 star rating may have to be lowered !!”

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Posted 2 years ago

Great to hear you're happy with our service Vanda! Your refund has now been processed and should be with you shortly.

Posted 2 years ago

“Bought three lovely tunics very good quality and very happy”

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Posted 2 years ago

Thanks Wendy, we appreciate your lovely feedback!

Posted 2 years ago

“I am very happy with my purchase. Just how I expected. Good fitting good quality and god price. Delivery was very fast as well . Overall I am.very happy”

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Posted 2 years ago

Hi Shilpa, Thanks so much for your kind feedback! We'll look forward to your next order

Posted 2 years ago

“Absolutely wouldn't go anywhere else!!!!! Had a couple of items now to pants tunics and scrubs ... every time I have been made up with the quality of my uniform thanks v much salonwear”

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Posted 2 years ago

Thanks so much for your lovely feedback Cara! We'll look out for your next order

Posted 2 years ago

“I'm a receptionist in a care home and wanted/needed plus size navy blue dresses. I struggled everywhere until I found Salonwear Direct. The quality is very good and the dresses wash very well and iron like a dream. I did have to go up two sizes but to be honest I always have when it comes to corporate clothing. I have bought three times now so that hasnt put me off!”

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Posted 2 years ago

So happy to hear that you love our Couture dress! We look forward to your next order.

Posted 2 years ago

“easy to order , good price , quality is fine ...bargain”

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Posted 2 years ago

Great to hear you were happy with your order Tracy! Thanks for leaving a review.

Posted 2 years ago

“Becca was very helpful and efficient, she was able to answer my questions quickly, provided me with the information I needed and guided me in the right direction in terms of moving forward with my enquiry. She took it upon herself to assist with a job that wasn't hers and made my life a whole lot easier. Thank you for your efficiency and helpfulness.”

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Posted 2 years ago

Thank you so much for your lovely review! Becca is a great assett to the team and will be so happy to hear she could help you!

Posted 2 years ago

“Very impressive, true to size, arrived in good time, easy to alter to length, wash like a dream. Recommended to colleagues.”

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Posted 2 years ago

Hi Jayne, thank you so much for your lovely review. We look forward to your next order with us!

Posted 2 years ago

“Great customer service from Tonia!”

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Posted 2 years ago

Great to hear that Tonia could help with your order! Thanks for taking the time to leave a review.

Posted 2 years ago

“The quality of the product is great. I had to send back as size came up smaller. Had a few little hiccups however Corey was super and resolved everything. It isn't often the customer service comes back quickly and efficiently but Salon Direct have been great. Will definitely use again.”

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Posted 2 years ago

Hi Jane, Thanks so much for your order. Corey will be so happy to know he could help!

Posted 2 years ago

“I spoke to Tonia Wilson this morning regarding a problem I had with my order.She was a fantastic help and very friendly. Within minutes she had solved my problem and made me feel relieved she is an asset to the company.”

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Posted 2 years ago

Hi Lisa, thanks so much for your kind words. Tonia is a valued member of the team and will be delighted to know that she could help!

Posted 2 years ago

“Very prompt service. Ordered 1 item and have needed a smaller size so currently waiting for that. But can’t wait to recieve it as it’s fab quality and gorgeous. Defo on the bigger size . My 10 was like a 12 but now I’m Well pleased I need an 8 😂”

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Posted 2 years ago

Hi Lisa, thanks so much for taking the time to leave a review, we're delighted to hear that you loved the quality of your items. I will pass on your sizing feedback to the relevant team as we are always looking for ways to improve.

Posted 2 years ago

“Love perfect for work”

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Posted 2 years ago

Thanks so much, Ashliegh!

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews