Samsung Reviews

“ Product quality for the price is ridiculous. Bought a refrigerator that has water filter issues ranging from inside water pitcher leaks after using it 8 months. They replaced it but it still continues to leak. Now changing water filter has caused the water to slowly pour out. Can't find answers or assistance with the matter. Now product is out of warranty by 5 months and let the headaches begin. Product not worth $2650 spent. ”

“ Its rather shocking after paying the premium price and also after that additional amount how Samsung treat their Premium products customers. ”

“ Very good phones fow low price. (: ”

“ Samsung delivery team today, particularly with drivers Carlos Arenas and Luis Santos from truck 64. ”

“ I received compensation for this review but the review is my own”.* I bought the Samsung induction range, it is a beautiful stove and works fantastic. Dry fast delivery. ”

“ The problem I have is they take no control, responsibility or accountability for delivery, and apparently they use the cheapest guys in town. ”

“ I was met with an intractable returns policy. ”

“ This is on top of the random cancelling of orders, often meaning you'll miss out on time-sensitive deals and extremely inefficient and limited returns process. ”

“ I thought the Federal Trade Commission required internet/phone/mail order companies to give 30 days returns. ”

“ I also emailed a formal complaint the same day, requesting that the matter be escalated and that I be issued either the full warranty or a refund if it could not be honoured. ”

“ Formal Complaint – Unfair Rejection of Price Match and Refund Request Dear Samsung Australia Customer Support, I am writing to express my extreme disappointment with the handling of our recent price match and refund request regarding the Samsung S25 Ultra, purchased on 8 June 2025 for $1,749 AUD via your online store. ”

“ So after spending £264 on a watch, and exceeding the return period by 2 DAYS, Samsung would not accept a return, replace or refund, or in fact help in any way. ”

“ I'm a hard person to deal with when done wrong, my expectation of quality customer service is extremely high and Samsung exceeded my expectations with respect, Ss showed me they truly care about satisfying their customers. ”

“ Good service ”

“ Vincent demonstrated excellent sales service. A highly service oriented staff. Well done n we greatly appreciate your assistance! ”