Samsung Reviews

1.2 Rating 4,658 Reviews

5 %

of reviewers recommend Samsung

1.2

Based on 4,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Get Answers to Your Questions

Ask a question and get answers from people who are customers of Samsung.

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

How do I contact Samsung?

(1 month ago)

You can contact Samsung by Telephone, Email and Live Chat.

(1 month ago)

79.77%

Industry Average

“ Vincent demonstrated excellent sales service. A highly service oriented staff. Well done n we greatly appreciate your assistance! ”

- Anonymous

“ And the customer service department of Samsung sucks. ”

- Devorah Foster

“ I recently had the pleasure of enjoying the service of CLOUDPHONECLONE and I must say that they exceeded my expectations In every way. ”

- Patrick Ortego