Samsung Reviews

1.3 Rating 4,758 Reviews

5 %

of reviewers recommend Samsung

Company Reviews

Questions

Metrics

1.3

Based on 4,758 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Samsung deliver? Does Samsung deliver on time?

Customer Service

How can I contact Samsung? How quickly does Samsung resolve customer queries?

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Ask a question and get answers from people who are customers of Samsung.

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

How quickly does Samsung resolve customer queries?

Helpful Report

(3 days ago)

Greater than 43% of reviewers feedback is Samsung takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

75.14%

Industry Average

“ I'm a hard person to deal with when done wrong, my expectation of quality customer service is extremely high and Samsung exceeded my expectations with respect, Ss showed me they truly care about satisfying their customers. ”

- Sheryle L.

“ Good service ”

- Anonymous

“ Vincent demonstrated excellent sales service. A highly service oriented staff. Well done n we greatly appreciate your assistance! ”

- Anonymous

Samsung Reviews

Phone:

Email:

Location:

Customer Service - Good