Samsung Reviews

1.3 Rating 4,583 Reviews

5 %

of reviewers recommend Samsung

Company Reviews

Questions

Metrics

1.3

Based on 4,583 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

How quickly does Samsung resolve customer queries?

Helpful Report

(1 week ago)

Greater than 42% of reviewers feedback is Samsung takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

76.55%

Industry Average

“ Am very satisfied with the service and customer service i have received ”

- Lolla

“ The service engineer Moorthy who came for the service of the washing machine was very courteous and prompt. He knew exactly what had to be done and did a great job. His service is highly appreciated ”

- S M Jayadevan

“ I'm a hard person to deal with when done wrong, my expectation of quality customer service is extremely high and Samsung exceeded my expectations with respect, Ss showed me they truly care about satisfying their customers. ”

- Sheryle L.

Samsung Reviews

Phone:

Email:

Location:

Customer Service - Good