“This is my second order and the experience was exceptional! Very good customer service and quality products. This is the only place I'm going to buy my fitting from in the future.”
“It was very easy to order online. The parts were delivered on time. The only thing I would like to see is a little better packaging. A couple of the parts were dinged, not a big deal, but it shouldn't have happened. Other than that, fantastic experience.”
Thank you for the kind words. We normally take great care in packaging all items shipped. I'm going to look into your order and see what we did differently this time.
“Product arrived and well packaged and was exactly what I ordered. Also found the website to be well laid out and helpful. Will definitely use them again.”
I'm terribly sorry about the delay in getting you your order. We usually ship custom-made hoses in 1 - 2 days. However, in this case, we ran into some unforeseen sourcing issues. This is not normal and we are working to fix this situation moving forward.
Did you request a change of address from someone here regarding your order? Our records indicate that we shipped to the exact address specified during the ordering process.
Please let us know if we missed anything so that we can make it right.
