“Our scooter broke down at Disney World two hours into the park. I spent the next day attempting to get someone to come pick it up and or get me a new one. No return calls.
Three days later I rented another scooter to be delivered to the Port of Miami and it never arrived. You had the correct date and ship's name but wrong port. Fortunately a scooter was left of the ship from the previous sailing otherwise I would of been left on a 10 day cruise without a scooter to use.
I havent' heard from your company until now. I am now letting you know that if I don't receive a call and apology and compensation for unused rental days I will leave terrible reviews on social media. No one should have to go through what we did without hearing back from your company. I am giving you till April 1st to contact me at 208-755-4332.”
“A truly seamless rental. I rented a scooter for a 7 day cruise. My scooter was at my hotel when I arrived, I was able to scoot right on the ship with no problem. It was very nice not to have to stand in all the lines and wait to board. My scooter worked great on the ship and even went off the ship on an excursion to Cozumel. No problems, no worries, no hassles it all went great. This cruise would not have been half as enjoyable without the scooter.”
“Scoot Around has done a wonderful job. I’ve used them in Vegas and for an Alaskan cruise. Their service from the phone operator to the delivery service was great. I’ll definitely use them again for future trips.”
“I was very disappointed with the wheelchair I rented. The footpads were bent and very close to the ground making it impossible to use when there were any bumps or to cross the road. They kept getting caught. We only used it 1 out of 10 days and I used the walker we brought. I know it was a busy time of year but still. I didn't bother calling because you had trouble lining up any device for me. My previous rental was great.”
“Best service you can imagine. They now meet you prior to embarking and meet you after debarking. Make the whole process amazingly simple. Great prices too! Always use this co when cruising!”
“Scootaround has been my choice of mobility chair provider when cruising the Caribbean on vacations for the past five5 years. Great customer service and products.”
“The booking on line was easy and quick. Pick up was fast and efficient. They had one all set aside for me. The gentleman gave me very in-depth running and safety issues. Paperwork was easy and efficient.
Turn in just as efficient . All in all, it made for a comfortable day and easy day for me.”
“Rented my scooter for a 10 day cruise. It had full power all day and only charged it at night. It was large enough to cary my weight but fit in all places I needed to go. Made a great experience better.”
“It is very easy to rent a scooter from Scoot Around. I rented for three cruises and have now bought a scooter from Scoot Around. If you only need a scooter occasionally, consider renting one. They deliver to your stateroom and pick it back up from the same. It's so very convenient.”
“I would have given 5 stars except the first scooter they brought me when picking up my scooter for embarkation. It was very old and I refused to accept it. There was a whole area of beautiful modern scooters which is what I had rented in other locations. I eventually rec'd. a beautiful modern scooter.”
“The scooter was in my cabin where the company said it would be. Never even had to charge the scooter. Definitely will be renting from Scoot Around in the near future!”
