“Very helpful,
Had a lot of trouble wih continus rear flat tyre, but they lent us a loan scooter while ours was taken away for inspection, all good now i hope”
Dear Des,
Thank you so much for taking the time to leave a 4-star rating for Scooter Hut. We truly appreciate your feedback and support.
We are delighted to hear that our team was able to assist you when you encountered trouble with a continuous rear flat tire. It's great to know that we were able to lend you a loan scooter while yours was being inspected. We hope that everything is now resolved and that you can enjoy a smooth and trouble-free ride.
Once again, thank you for choosing Scooter Hut. We look forward to serving you again in the future.
Best regards,
The Scooter Hut Team.
“I purchased the new Eglide hoverboard and had it for less than 24hrs before it had issues, Scotter Hut have been really good with the warranty thus far however I had asked for a direct replacement but they insisted on repairing the Hoverboard,
This has been disappointing as my family was heading away and wanted to use it on holidays but this couldn’t be achieved, it has now been 2 weeks and still no Hoverboard”
Dear Scott,
Thank you for awarding Scooter Hut with a 4-star rating. We truly appreciate your feedback and support. We apologize for the inconvenience you have experienced with your new Eglide hoverboard.
We understand your frustration regarding the repair process instead of a direct replacement. We strive to provide the best customer service possible, and it is disheartening to hear that your family's holiday plans were affected due to the delay. Please know that we are doing our best to resolve the issue promptly.
Once again, we appreciate your understanding and patience throughout this process. If there is anything else we can do to assist you, please do not hesitate to reach out to our customer support team.
Best regards,
The Scooter Hut Team.
Dear Vicki,
Thank you so much for taking the time to rate Scooter Hut and for giving us a 4 star rating. We truly appreciate your support and feedback!
We're glad to hear that you had a great experience with our online service. However, we are truly sorry to hear about the inconvenience caused by Aus Post losing your parcel. Please keep us updated about the courier complaint!
Once again, thank you for your review and for choosing Scooter Hut.
Kind regards,
Kind regards,
The Scooter Hut Team.
Thank you for giving us a 4 star rating! We're glad to hear that you found our Scooter Hut product to be great and easy to install and use. Your feedback is much appreciated.
“The valves I got work but needed to be 5mm longer as I had to make up a valve attachment from a truck inner rim valve extension bar to put air into tyres”
Thank you so much for your 4-star rating Rodney. We are thrilled to hear that the valves you got worked for your purposes, even if they were a bit short for what you needed them for.
Next time you order, feel free to reach out, and we can let you know what other sizes etc. we have so we can find the perfect fit for you.
Thank you so much for your rating of Scooter Hut Graham! We're proud to provide both good products and helpful services to all of our customers. We appreciate your feedback!
Thank you so much for your 4 star rating of Scooter Hut, Robert! I'm glad to hear that the description and product reflected the product accurately. I'm sorry to hear about the delay with your postage. Unfortunately this is out of our control once the package leaves our warehouse.
Thanks,
Tianna
Customer Care Team
