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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Excellent service - fast delivery and easy return/exchange process. Highly recommended - will definitely use again.
Helpful Report
Posted 8 years ago
Very prompt shipping (Germany) at an affordable shipping price! Very cooperative and friendly! Totally recommended.
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Posted 8 years ago
Great company. Very competitve prices and speedy delivery. Would definitely use again.
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Posted 8 years ago
Very good service - promptly delivered through PDP (which are a good carrier with sensible options once your package is en route) I bought a bag - which is great - but the packaging was good and included easy to understand return information - I'd use them again in a heart beat. Only downside was that they were not the cheapest price I found - but they did have it in stock for quick delivery.
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Posted 8 years ago
Ordered a Fox Racing Demo Jersey and it came swift and at a very good price compared to their competitors. Will certainly use these guys again, :)
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Posted 8 years ago
The item (Garmin 25 speed/cadence bundle) was a very competitive price and arrived promptly. Whole experience was perfect!
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Posted 8 years ago
Purchased a Fox Racing Flight helmet, it was easy to locate with an accurate & comprehensive description that made choice straightforward. I was impressed by the speed in which the order was processed and despatched. The helmet arrived well packaged and earlier than predicted (which was a bonus as I tend to leave ordering items I need until it is almost too late!). This was my first experience of dealing with Scotby Cycles, I prefer to work with smaller enterprises as they tend to demonstrate a better customer service - as proved admirably here. Will definitely be using them again.
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Posted 8 years ago
Quick postage loads of stock brill company
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Posted 8 years ago
Have used Scotby cycles several times now, and speed of delivery has always been excellent. Items are keenly priced too. Would recommend.
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Posted 8 years ago
Great price with a fast standard delivery All you could want from an online supplier
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Posted 8 years ago
Brought a cracking pair of five tens from this shop well chuffed
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Posted 8 years ago
Simple ordering process through Ebay, fast communication and delivery and great customer service
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Posted 8 years ago
Quick delivery, product arrived in good condition. Bought via Ebay.
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Posted 8 years ago
I love to shop with Scotby, customer service is brilliant and delivery times are very quick. In last 3 mths I have bought 2 pairs of fiveten shoes and they have arrived in next day A***** from me
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Posted 8 years ago
great to deal with,very fast service,ordered on the Friday received parcel on monday even though expected delivery was Tuesday or wednesday,best deal on item i ordered cheaper than anywhere else, Pete
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Posted 8 years ago
Easy to deal with online and quick postage. Will use again.
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Posted 8 years ago
Good price and superfast delivery. Can't ask for more! Thanks.
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Posted 8 years ago
I was very impressed by the Scotby Customer Service experience. The only thing that prevent 5 stars is that with my initial order I was informed to expect my parcel from 6th-9th Jan. As the 6th was a Friday I arranged to work from home, however the package came on Thursday 5th, a day early. Fortunately someone was in to receive it and what arrived was in excellent condition. I'll be using Scotby again I've no doubt.
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Posted 8 years ago
Service and delivery of goods has been very smooth and easy without issues. The choice of stock always seems very good and I've been able to find what I wanted. Recommended
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Posted 8 years ago
I purchased Chapeau Cold Weather Warm Up Balm, as I suffer with really cold hands - Chilblains and Raynaulds during the winter months especially out on the bike, despite gloves etc... Thought I'd give this a go, unfortunately all it has done is inflame my chilblains further so clearly not meant for this purpose, plus I then managed to rub my eye with it on hands - not a good idea either, stung like crazy. I shall use on my calf muscles i'm sure it will moisturise if nothing else On a positive It does come in a very hipster bottle :0)
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Posted 8 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews