Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service as described and great price thank you”

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Posted 5 years ago

“Excellent price, excellent delivery time and excellent customer services.”

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Posted 5 years ago

“Excellent service and shoes. Got a pair of FiveTen DLX shoes and the sizing is perfect (first time I've ever bought shoes online, so very relieved). The shoes are surprisingly comfy given they are quite stiff and feel very robust. I'm new to mtb so I can't compare with other models/makes. The service from Scotby is excellent, as I called to ask about sizing and left a message and one of the staff returned the call within an hour. I paid an extra £2.95 for next day delivery and the shoes arrived within 24 hours. This is a very different experience from another online retailer- I had waited 4 weeks for the shoes only to be told they would not arrive until the end of July and it was very difficult to contact the staff. So well done Scotby for operating so well during what is clearly a difficult time for retailers. Many thanks and more than happy to recommend you.”

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Posted 5 years ago

“Absolutely brilliant service and delivery time was very quick. Will definitely be recommending to friends.”

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Posted 5 years ago

“Easy to navigate the website to find what I was looking for. Price was competitive and delivery was free and via Royal Mail which for where I live is the easiest option. Thanks!”

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Posted 5 years ago

“I bought a cycle helmet from you very recently via e bay. The item was accurately displayed and within my price range. I was pleased with the colour of the helmet but mainly it was light and comfortable to wear. The item arrived very quickly . With this kind of service I will certainly look you up should I need any other cycling item.”

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Posted 5 years ago

“During the current lockdown dealing with Scotby cycles was excellent. I picked my bike up from the shop but I could have easily had it delivered to my front door.”

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Posted 5 years ago

“Great product, great price, great service. Would 100% use again. Very happy”

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Posted 5 years ago

“Excellent, my first order. Quick to process and quick to receive item even via the free postage option. I will be using them again for sure”

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Posted 5 years ago

“Great customer service / Brilliant all round service.”

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Posted 5 years ago

“Bought a Crank Brothers pump. Great price great service. I look forward to visiting shop after Covid.”

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Posted 5 years ago

“Quick hassle free service. Top job. Would highly recommend.”

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Posted 5 years ago

“Bike came in quickly and is perfect. Would highly recommend.”

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Posted 5 years ago

“Excellent service, I was kept informed about my item and it's delivery. Arrived safely and well packed. Delighted with the product.”

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Posted 5 years ago

“Great - everything was fine.”

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Posted 5 years ago

“Great service, quick delivery. Highly recommend”

Scotby Cycles 5 star review on 19th May 2020

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Posted 5 years ago

“I purchased a new helmet from Scotby Cycles. My first time using this company. They gave a very impressive service. Excellent communication, fast delivery and excellent price. I'll certainly use you again in the future. Thanks.”

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Posted 5 years ago

“Reasonably priced, fantastic quality and quick delivery.”

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Posted 5 years ago

“Excellent service - very quick ! Also perfect price point for the item purchased”

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Posted 5 years ago

“Ordered then delivered the next day excellent service and excellent bikes , would recommend definitely”

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Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews