Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Product arrived on time and was perfect for what I needed. I sized up my shoe by 1/2 size to accommodate winter socks and it was just the ticket in icy weather. All the pluses of freeride pro shoes in a warmer and more waterproof shoe.”

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Posted 4 years ago

“Items arrived quickly, well packaged, and exactly as seen on website, pricing was competitive and I thought the whole experience was simple.”

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Posted 4 years ago

“Very quick delivery, easy ordering process - all good, will use again :)”

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Posted 4 years ago

“Half price Pearl Izumi Pro bib shorts - what's not to like?”

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Posted 4 years ago

“Cannot fault Scotby, looked after me and refunded me promptly as my order could not fulfilled due to Adidas Five Ten changing the footprint on their mtb shoes. It appears that since I bought my last pair (43) 6 yrs ago they have gone narrower, sadly my feet have not. So I went up a 1/2 size and alas no good, fine for length still too narrow. So unless I have plastic surgery to reduce the width of my feet I will have to go in search of another brand which ain’t easy in the current situation. Thank you Scotby for being patient with your customers and the extra work you have to deal with when companies make changes and the inconvenience caused to everyone.”

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Posted 4 years ago

“First order: Delivery was on time, and item was competitively priced. Would recommend.”

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Posted 4 years ago

“Perfect from start to finish! Order arrived super fast, product was exactly what I was after and at a cheaper price than most retailers! Always love to shop local where I can. Thanks guys :)”

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Posted 4 years ago

“Good service .”

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Posted 4 years ago

“Outstanding service, very quick, efficient and clear communication, I will definitely use again!”

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Posted 4 years ago

“Great price and excellent purchase process. Great communication via emails, and the item actually arrived early. Returns documents provided in package for ease of returns. Great to support an independent business😊”

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Posted 4 years ago

“Quick delivery and great comms 👍🏼”

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Posted 4 years ago

“Quick refund was given for damaged goods”

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Posted 4 years ago

“Great service, fast delivery, competitive pricing. Used to frequent the store and staff were always helpful and friendly”

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Posted 4 years ago

“Excellent customer service in difficult times for all. Excellent product and information on bicycle servicing. Thanks.”

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Posted 4 years ago

“Very pleased with price and quality of purchase. The high level of customer service helped me buy with confidence.”

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Posted 4 years ago

“Great, fast service - thanks.”

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Posted 4 years ago

“Good price for products, free postage always a bonus and efficient service Thankyou”

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Posted 4 years ago

“Excellent service - even during a pandemic. Products arrived within a couple of days & prices look competitive - what's not to like.”

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Posted 4 years ago

“Great Service.”

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Posted 4 years ago

“Received product in good time and good value”

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Posted 4 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews