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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
With the discounts the bike was very good value. It was delivered on time. well packaged and with minimal assembly was ready to ride in a matter of minutes. Excellent service from Scotby Cycles. I would definitely recommend them and I plan to use them in the future.
Helpful Report
Posted 7 years ago
Good customers service Alex very helpful just wanna day thank you
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Posted 7 years ago
Excellent communications, very good price and free postage. Happy customer. Thanks.
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Posted 7 years ago
Good selection and variety of products on offer and super-efficient despatch service with good range of delivery options.
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Posted 7 years ago
My new fox top was miles cheaper on Scotby cycles. I placed my initial order without using the black Friday code. I called the store and that order was cancelled with no fuss and I placed another order for the same top even cheaper. Would undoubtedly use this site again. Thank you!
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Posted 7 years ago
The service I received as a result of both an email and a telephone was prompt, clear and helpful.
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Posted 7 years ago
Very helpful when I ordered the wrong thing by accident, then got the right thing to me quicker than the given delivery date. Would definitely order from them again.
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Posted 7 years ago
Scotby cycles offered the best price I could find on the web and also offered a discount code which helped on the price. Delivery was quick and the product was spot on. Excellent service, will purchase from them again.
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Posted 7 years ago
Great products & some really good special offers. Fast delivery. Helpful friendly staff too.
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Posted 7 years ago
Small product range, but the options are well selected and presented. Online ordering easy and quick dispatch. All backed by a real bike shop, what's not to like?
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Posted 7 years ago
Speedy delivery
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Posted 7 years ago
Good communication, quick delivery, good price
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Posted 7 years ago
Excellent service. The right MTB shoes in the right size at the best price. Promptly delivered.
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Posted 7 years ago
Easy on-line ordering process with friendly and helpful service.
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Posted 7 years ago
Bought item in a sale. Very good price and very quick delivery. All round excellent service.
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Posted 7 years ago
Excellent service prompt delivery and kept in touch letting me know every step of the way via email. Can not fault them
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Posted 7 years ago
Ordered a new lid late on a Saturday evening and was delivered by lunchtime Monday couldn’t ask for better service
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Posted 7 years ago
simple to use site with quick follow up and prompt responses. Excellent choice of products with competetive pricing.
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Posted 7 years ago
Best price on the internet. Excellent service & fast delivery. Will be back. Thanks
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Posted 7 years ago
Great service! Love my size 7 five tens freerider highs. Only downside is that they are so great they are out of stock in size 9 as I wanted to purchase another pair. Don’t want to take mine off! Thanks 👍
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Posted 7 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews