Scotby Cycles Reviews

4.9 Rating 3,359 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,359 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Wonderful and straightforward to deal with from my initial enquiry by email to delivery of the bags and pannier rack and the items themselves. Can't recommend highly enough!
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Posted 6 months ago
Excellent customer service
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Posted 6 months ago
Good morning Scotby. Not heard of Scotby before or used you before. I found out about Scotby following a recommendation from a friend. Easy to use website. Good range of products available, competitive prices, quick service and delivery.
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Posted 6 months ago
Good service, ordered MTB shoes which Scotby had in stock in my size as many of the big names did not, shoes arrived in good time and happy with the purchase all round.
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Posted 7 months ago
Really pleased with my rucksack purchase, great value. Speedy dispatch and delivery service. Would definitely buy again from Scotby.
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Posted 7 months ago
GT Grade online purchase Pre and post delivery support for my web order was excellent: the shop called prior to despatch to double check sizing and also helped out after delivery. Any queries were responded to immediately. This is the sixth bike I have bought online but the first from Scotby. The packaging was better than any previous delivery, with all frame tubes individually protected within the bike box. There was no delivery charge and the bike appeared the next day. Very happy.
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Posted 7 months ago
Lightning fast delivery, items exactly as expected and in great condition. Nice eco friendly packaging too. Great service and will use again!
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Posted 7 months ago
Really flawless transaction, fast dispatch and great prices! Definitely be buying again from this shop!
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Posted 7 months ago
Great service and prompt delivery - thank you
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Posted 7 months ago
Arrived expeditiously well packaged good price happy to use again.
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Posted 7 months ago
Great business and website. Very quick delivery of two products that I ordered.
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Posted 7 months ago
Great product, smooth efficient delivery
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Posted 7 months ago
Great price, and super fast delivery. A very good first time experience.
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Posted 7 months ago
Great price on the item I bought, with quick delivery. Hassle-free shopping.
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Posted 7 months ago
Products as described. Speedy delivery
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Posted 7 months ago
Great service. Fast delivery. Thanks so much
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Posted 7 months ago
Scotby Cycles were, as ever, extremely competitive on price and super efficient. I live almost 300 miles away from their shop, but always go to Scotby Cycles without fail.
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Posted 7 months ago
Love these guys. Always a good price. Fast delivery. I don't buy my five tens from anywhere else.
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Posted 7 months ago
Very prompt with the order, was very impressed!
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Posted 7 months ago
Good range of products matched with competitive prices. Service was excellent and speedy and I will definitely be using them again.
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Posted 7 months ago
Scotby Cycles is rated 4.9 based on 3,359 reviews