ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very impressed with the quality of the image of the tartan! Beyond my expectations!”

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Posted 8 years ago

“I bought my father and myself matchig scarves in the Maxwell tartan and they arrived in beautiful condition and the quality is excellent. I'm very pleased and would buy from ScotClans again.”

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Posted 8 years ago

“replaced a tile on kitchen wall at worktop ~ looks great and a good purchase.”

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Posted 8 years ago

“I live in the USA and my package arrived promptly and in Perfect condition. Thanks, Scotclans”

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Posted 8 years ago

“The order came in and was delighted to receive the Murray of Athol tie, cap, and scarf. The wool used in the items is excellent. Also ordered a superb gray tweed cap that fit perfectly and looks great. ScotClans made sure the order was sent together in excellent condition. Special orders take time and care to fill and was glad I used ScotClans. All was done right the first time and look forward to placing orders again in the future.”

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Posted 8 years ago

“Beautiful clan stamp. Good quality.”

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Posted 8 years ago

“Item sent to the US and it arrived quicker than anticipated. Whole ordering process was quick and easy”

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Posted 8 years ago

“Quality of the item was excellent, package arrived safely and in good condition. The wrapping was a nice touch!”

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Posted 8 years ago

“Delighted with my tartan "ribbons" which match my dad's tartan perfectly! He hasn't seen it yet but will get a surprise at my wedding in 2 weeks! Thank you 😀😀”

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Posted 8 years ago

“I ordered a tie and tie clip for a gift for my dad and I has exceeded my expectations amazingly made and really quick”

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Posted 8 years ago

“I discovered I was a clan member, hence I was happy to buy the stuff”

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Posted 8 years ago

“Great and easy ordering service and the products were great, one piece of creative criticism would be for an order update link on the web page, but a simple email request that I sent was answered promptly, definitely use and recommend these guys again”

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Posted 8 years ago

“So pleased with my purchases! Absolute top notch Quality! Order with confidence.”

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Posted 8 years ago

“Very nice Ancient tartan scarf arrived promptly as ordered”

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Posted 8 years ago

“My shirt was perfect. It arrived the day they said it would, and the response from ScotClans was immediate when I thought there was an issue...There was an issue, just not with ScotClans .”

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Posted 8 years ago

“item was exactly as i hoped for, and Scotclans went the extra mile to get my order delivered in time. Thank you, will use again.”

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Posted 8 years ago

“The items we ordered were beautiful, and ScotClans customer service was very helpful.”

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Posted 8 years ago

“The order arrived today. I am very happy with the service and products.”

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Posted 8 years ago

“Great product and effort was made to deliver the goods within the time frame I required them. Very happy overall.”

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Posted 8 years ago

“Item delivered on time and of the quality promised.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews