ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ScotClans provided quality items in a prompt manner. I was very pleased with the items that I ordered.”

Helpful Report

Posted 8 years ago

“Product arrived on time and in good condition.”

Helpful Report

Posted 8 years ago

“Beautiful handmade product. The tartan clootie is professionally made and just lovely. Arrived on time. Will recommend to others and make another purchase soon.”

Helpful Report

Posted 8 years ago

“I called from Japan with some queries about postage and shipping. The agent was polite, friendly and informative. Great customer service.”

Helpful Report

Posted 8 years ago

“Package arrived safely and in reasonable time considering we used Standard Post, very happy.”

Helpful Report

Posted 8 years ago

“Great communication with me, I had several questions and all were answered quickly, by friendly staff. Was a little concerned buying a product from Scotland, living in Canada, but I had no cause for worry. Shipped quickly, was exactly what I payed for. A tad expensive, and the cloth wasnt as soft or thick as I would have preferred, but it is a beautiful piece and I believe one I can wear for years”

Helpful Report

Posted 8 years ago

“It was perfect! It was shipped to the States in a very timely manner. I love the coziness of the bear. Just lovely!!”

Helpful Report

Posted 8 years ago

“Had many lesser known tartans available. Great quality.”

ScotClans 5 star review on 4th October 2017

Helpful Report

Posted 8 years ago

“Fast service, good communication between order & delivery.”

Helpful Report

Posted 8 years ago

“I appreciate that I could find a crest and tartan for the Caldwell name, and that I could have it mounted on a brooch. It arrived in an expected amount of time. I do wish the name had been more prominent. It is not readable as it is without magnification.”

Helpful Report

Posted 8 years ago

“My new Fraser clan pendant was delivered to Australia within 3 weeks of order. Wonderful service beautiful product. I will wear it proudly.”

Helpful Report

Posted 8 years ago

“Love my bagpipe cufflinks!!!”

Helpful Report

Posted 8 years ago

“great selection of Clan items, easy to navigate the site, fair prices, and quick delivery all add up to happy customers”

Helpful Report

Posted 8 years ago

“Have used before happy with service”

Helpful Report

Posted 8 years ago

“They had a McNaughton tartan scarf I was looking for.”

Helpful Report

Posted 8 years ago

“This was my 1st purchase from the UK and I could not be more satisfied with both the service and quality of the merchandise; everything was handled with the utmost speed, and I cannot express how happy I am with my purchase. Thank You and your fine company.”

Helpful Report

Posted 8 years ago

“Very pleased with the shield and it was very good quality and was well made”

Helpful Report

Posted 8 years ago

“Products are beautifuly made and carefully packaged. Extremly happy”

Helpful Report

Posted 8 years ago

“The goods I ordered arrived on time , well packed and exactly what I was expecting”

Helpful Report

Posted 8 years ago

“Grand products and timely service”

Helpful Report

Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews