ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my purchases. They arrived promptly and the quality was excellent. I would order from Scotclans again.”

Helpful Report

Posted 9 years ago

“Thank you for your prompt attention to my order. All of the items are beautiful and well made. The colors are lovely!”

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Posted 9 years ago

“I ordered a polo shirt from Scotclans, the quality of the shirt itself was superb, the embroidery was very well done, it was very neatly gift wrapped and arrived quickly, couldn't possibly have been any better.”

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Posted 9 years ago

“I ordered a golf shirt for my dad as a Christmas gift. He LOVES it!! The sizing is very accurate. I couldn't believe how quickly it shipped to the US. I will definitely be back for more gifts for him!!”

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Posted 9 years ago

“The gift arrived in plenty of time for Christmas, and my niece was delighted with it.”

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Posted 9 years ago

“Really helpful service and great products. Aftersales team were excellent in their responses. Thank you.”

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Posted 9 years ago

“My daughter was very pleased with her belt buckle.”

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Posted 9 years ago

“Ordered from Arizona, USA, and the transaction and shipping were seamless. As you would expect, shipping takes a bit of time from the UK, but any time delay seemed to be in US Customs in Los Angeles. Once cleared, it was delivered quickly. I recommend getting a tracking number to watch its progress.”

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Posted 9 years ago

“Thank you for this quality product and on time shipping.”

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Posted 9 years ago

“Excellent service from start to finish, from my 1st phone call to delivery (thank you Margaret) excellent packing very secure and the item was as described and my boss loved it”

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Posted 9 years ago

“I'm always impressed with the speed and quality service that ScotClans provides with each of my orders from the U.S.A.”

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Posted 9 years ago

“Very easy to work with. I ordered merchandise online from my home in Spain, in early December, for delivery in Texas, USA by Christmas. Everything made it in plenty of time, and my kid loved it!”

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Posted 9 years ago

“Thank you very much for the experience. Item arrived ahead of schedule and is perfect.”

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Posted 9 years ago

“I placed an order to the USA and was more than pleased with the celerity of the shipping. The quality of the items I purchased - one of tartan and the other metallic - were as excellent as one could hope for. I would happily shop here again.”

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Posted 9 years ago

“Exceptional and friendly service. I'll shop with this organization again!”

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Posted 9 years ago

“I was blown away by how quickly my order was processed and received. I couldn't be more pleased with the wonderful, personalized items I ordered. The packaging protected the items, I was made aware of when the package would arrive and it arrived as promised in record time! I will definitely order from ScotClans again!”

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Posted 9 years ago

“Love the scarf & beautiful colors. Perfect! Such a fast delivery as well!”

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Posted 9 years ago

“The pieces, while taking longer than expected, showed up and were wonderful quality. The details are very nice and it looks very clean. I'm very happy with purchase in every way. While the shipping took longer than expected, it still came in a timely manner considering it crossed an ocean and a continent during the holiday season.”

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Posted 9 years ago

“a particularly nice article, very good service, fast shipping to Germany! Thank you very much!”

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Posted 9 years ago

“Very good selection of Scottish items. Very easy website to follow and easy ordering.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,923 reviews