ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products, great quality, fast and efficient service.”

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Posted 9 years ago

“After purchasing the items they were quick to come to the and in excellent condition and the packaging in excellent condition would recommend.”

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Posted 9 years ago

“Very fast and very good !”

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Posted 9 years ago

“I have used this company on a few occasions & find them so helpful. They even resent a parcel to the States when it had been returned i error. You can't ask for better than that. Their range of goods are excellent & prices very good. You always find something unusual & unique. Well Done!”

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Posted 9 years ago

“I have no complaints at all. The online shopping at Scotclans was informative and easy to follow. Check out was secure and I was notified when my items were shipped. The arrival was a little slow but it came a long way. Thank you for the opportunity to shop for items that are meaningful and good quality. Sallie Keith”

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Posted 9 years ago

“Great products. After several purchases, I've never been disappointed.”

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Posted 9 years ago

“Quality products. The online chat service is excellent and really helped me with my purchase . I have used this site before and will continue to use it. Highly recommended.x”

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Posted 9 years ago

“Greetings from Texas - I just received the two articles (a bow tie and a neck tie) and both were of excellent quality and very beautiful. They arrived in very short order; much faster than I expected. I was recommended to you by my good friend Allen Cummins, and he was not wrong about doing business with you. Sincerely, Frank Brown Clan Rose”

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Posted 9 years ago

“I ordered a plaque and its beautiful! Great quality and fast shipping :) Thank you!!”

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Posted 9 years ago

“Excellent service-parcel arrived on day 3 - added to a wonderful celebration - bracelet is lovely. Thank you.”

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Posted 9 years ago

“I am pleased with my purchase and particularly pleased with the updates you provided along the way.”

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Posted 9 years ago

“Excelent service would recommend to friends.”

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Posted 9 years ago

“My husband and I visited the British Museum and went through the Celtic Exhibit. I was searching for a Graham clan item for him for Chiristmas honoring his mother's side of the family. I was delighted to find the Celtic Graham design on a tshirt. It arrived in the USA nicely packaged. Thank you for your great service!”

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Posted 9 years ago

“Everything went smoothly . it was easy to order and quickly taken care of. Thanks.”

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Posted 9 years ago

“To my surprise, Scotclans was the only site I found that recognized my family's name. I ordered the Lindsey (modern) "rug", which gave me concern at first, because I was looking for a blanket or throw. When it arrived, I was so pleased. The blanket is gorgeous with superior quality. Great service, fast delivery. I will order again.”

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Posted 9 years ago

“Excellent service...! Very pleased...will be ordering again....thanks so much...!!!”

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Posted 9 years ago

“Excellent service, great products”

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Posted 9 years ago

“Well handled - packaging and timing. Thank you.”

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Posted 9 years ago

“Plenty of family name info to help me select fabric, I love the tartan, and it came in a timely manner with tracking info all the way.”

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Posted 9 years ago

“I received my items yesterday and was so pleased with the quality and the "look" of the tie and scarf. There was a chance I wouldn't receive them in time for Christmas but ScotClans kept me updated throughout the process to let me know the status - I received excellent customer service. Thanks so much for getting me these special gifts in time for the holidays.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,923 reviews