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ScotRail Reviews
1.5
Rating
26
Reviews
12
%
of reviewers recommend
ScotRail
Company
Reviews
Questions
1.5
Based on 26 reviews
Customer Service
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4 minutes
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"Purchased tickets from Edinburgh to Inverness. The train stopped in Perth where they announced the train was cancelled. Filed a claim (Reference SR\/DR\/20221017\/BDDF) for reimbursement which is not being honored because I can't produce a \"spoiled ticket\". WTF is a spoiled ticket? My receipt combined with the fact that THEY CANCELLED THE TRAIN, should be sufficient. PO'd beyond words. I recommend hitchhiking over this mode of transportation. Buyer Beware!"
Robert McLeod
"Purchased tickets from Edinburgh to Inverness. The train stopped in Perth where they announced the train was cancelled. Filed a claim (Reference SR\/DR\/20221017\/BDDF) for reimbursement which is not being honored because I can't produce a \"spoiled ticket\". WTF is a spoiled ticket? My receipt combined with the fact that THEY CANCELLED THE TRAIN, should be sufficient. PO'd beyond words. I recommend hitchhiking over this mode of transportation. Buyer Beware!"
Robert McLeod
"Purchased tickets from Edinburgh to Inverness. The train stopped in Perth where they announced the train was cancelled. Filed a claim (Reference SR\/DR\/20221017\/BDDF) for reimbursement which is not being honored because I can't produce a \"spoiled ticket\". WTF is a spoiled ticket? My receipt combined with the fact that THEY CANCELLED THE TRAIN, should be sufficient. PO'd beyond words. I recommend hitchhiking over this mode of transportation. Buyer Beware!"
Robert McLeod
"Purchased tickets from Edinburgh to Inverness. The train stopped in Perth where they announced the train was cancelled. Filed a claim (Reference SR\/DR\/20221017\/BDDF) for reimbursement which is not being honored because I can't produce a \"spoiled ticket\". WTF is a spoiled ticket? My receipt combined with the fact that THEY CANCELLED THE TRAIN, should be sufficient. PO'd beyond words. I recommend hitchhiking over this mode of transportation. Buyer Beware!"
Robert McLeod
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01/01/2019
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ScotRail
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1.5
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