Seasalt Reviews

Name: Seasalt
Rating: 3.78

3.8 Rating 104 Reviews

65 %

of reviewers recommend Seasalt

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3.8

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Seasalt 1 star review on 28th April 2025

Janette Curle

Seasalt 2 star review on 30th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why didn’t I go to you first for my beautiful dress . My seed packet dress arrived today . Fits absolutely perfect thank you just going to order a few more. Finally found a dress I love and fits beautiful. Xx”

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Posted 5 years ago

“Purchased my sixth arusha tunic on Friday. So disappointed. Must b the fabric. All my others drape and fall. Keep shape but this one is more like a t-shirt - rides up and pulls across chest - wore it for a full day - out with grandson- so unable to return it - sadly will not b worn again - I love these tunics but will b vary wary before next purchase re the material”

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Posted 5 years ago

“My experience today was an unhappy one l purchased four items and payment taken from my card I had a discount code which did not work best advice given by the person on the chat line was to purchase again and just return my original order I will return the items l ordered as she could not stop the order or offer me the discount Unhappy customer”

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Posted 5 years ago

“Very good product quality, customer service at the highest level, very fast shipping. Seasalt is my favorite clothes shop.”

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Posted 5 years ago

“The good bit is that the order arrived quickly and in paper packaging. However, for a company that promotes itself for being ethical I was astounded and deeply disappointed to discover that the slippers were made in China. It also made the high price a rip off. I thought I was getting a product made in the UK and therefore didn't mind paying a bit more. Will not be recommending.”

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Posted 5 years ago

“Love Seasalt clothing but customer services are useless. I have emailed them twice but got no response . Also, the online ordering does not reflect the offers advertised ie tee shirts 2 for £40.00 but this offer did not show on the final bill and carged £22.5o per tee shirt. Their ethics are also questionable. They sell themselves as a UK company but their clothes are manufactored in China.. a country with appalling human and animal rights records.”

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Posted 6 years ago

“I recently ordered 2 boxes of face masks from Seasalt and received an email to let me know that my order had arrived in store. When I arrived to pick up my order in the Belfast store today I immediately checked it and discovered that only 1 box had been sent. I asked to speak to the Branch Manager and was told that I was being aggressive when I was merely annoyed that half of my order was missing. The manager would need staff training on how to manage customers complaints as she was very unsympathetic and patronising. If she had been immediately apologetic instead of making excuses I would not have been as annoyed as I was. The frustrating thing was that the masks I had not received were on sale in the store. I suggested that they could give me the masks from the shop stock but was told they couldn’t. The customer service I received today was abysmal! If that is how customers are treated it is likely they will find somewhere else to shop!”

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Posted 6 years ago

“Love this company. Really beautiful, good quality clothes that will last a long time, and sustainable business practices.”

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Posted 6 years ago

“They have a fabulous range of products. Returning items is simple, I've never had any issues. Would recommend.”

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Posted 6 years ago

“My sea salt coat is top quality but I was most impressed with packaging- beautiful strong paper parcel with no plastic !!! Well done Seasalt - fabulous!”

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Posted 7 years ago

“Great product, terrible service Took forever to arrive, I purchased the items as a present for my girlfriend not for any special day, just as well because the service was one excuse after another. Shame the garments where excellent”

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Posted 7 years ago

“I purchased a linen dress and wore it 4 times. The fabric at the back of the neck has torn, not at the seam but just above that. I sent a message to Seasalt but no reply. I have no recourse as it's passed 28 days return policy time. Poor quality.”

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Posted 7 years ago

“Nice Jacket and very speedy mail to New Zealand.....shame that 3 buttons have already fallen off in one week!! Might be time for a quality check on that. Thanks, Matt”

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Posted 7 years ago

“Wonderful clothes, I want everything.”

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Posted 7 years ago

“Great quality,good service”

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Posted 7 years ago

“Great service. Great quality. A joy to shop there.”

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Posted 7 years ago

“Ordered socks to gift to relatives in mid December which arrived promptly so no-one was disappointed. My grandson love his socks with lobsters on! I have since washed my own socks & can report they wash well, no shrinkage!”

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Posted 7 years ago

“Beautiful clothes.Arrive well packaged.Good quality.Lovely prints and flaterring designs.”

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Posted 7 years ago

“The items are of good quality and suit my style. Delivery was quick and I was particularly happy to have the option of royal mail delivery, which suits my needs better than use of a courier. I like that the packaging is paper and therefore environmentally friendly. I would definitely buy again from this website”

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Posted 7 years ago

“Speedy delivery, very well packaged and efficient returns. Customer Services really helpful.”

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Posted 7 years ago

Seasalt is rated 3.8 based on 104 reviews