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Second Bind Reviews

4.7 Rating 325 Reviews

95 %

of reviewers recommend Second Bind

Company Reviews

4.7

Based on 325 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

+1 855-552-2605

Email:

info@secondbind.com

Location:

1111 Flint Road Unit 33, ,
North York
M3J3C7

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Second Bind 5 star review on 14th July 2021

Elizabeth Rouse

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SOLD MY SCHOOL BOOKS! It was super easy to find what my books are worth or if they even have value. They where taking up space and I wasn't using them anymore. They give you options to how books can be delivered to make it easier for you and are very flexible. They where honest and when I went to drop them off it was simple. I received payment for my books the second day after dropping them off which is nice. Most importantly they plant trees in return which makes selling my books worth it. If you are full of books which now have no use and people don't want plus want to help the environment this is the place. Thank you Second Bind !”

Posted 3 years ago

Thank you so much for taking the time to write this review, Michelle! We’re so happy your visit to Second Bind went so smoothly. I'm definitely going to show our staff this review, I'm sure they'd love to know you were pleased with our service. It's great to hear that you appreciated our honesty and flexibility. We’re very grateful for customers like you. Thanks again for the review and for being such an awesome customer. Nette Customer Success Manager

Posted 3 years ago

“It was very smooth - pick up was super convenient. I left the donations out in the porch and they were picked up so not an issue even during social distancing times.”

Posted 3 years ago

“Very easy process and received my cheque quickly.”

Posted 3 years ago

Thanks for sharing your review with us, Valerie! I'm glad to know you find our process quick and easy. It is great to hear that we can provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future. Nette Customer Success Manager

Posted 3 years ago

“I so appreciate Second Bind especially during Covid when most organization and libraries are not accepting books and stuff You are efficient have excellent customer service and are needed your mission to distribute where there is need and decrease the recycling and waste is so needed. Many thx”

Posted 3 years ago

“I was very pleased with the process that SecondBind created for students like myself to sell and donate their old textbooks. It was very easy to send them my package, and I received my pay a lot sooner than expected! Overall a very quick transaction and I'll definitely be using their service again!”

Posted 3 years ago

We're happy to see that you had a 5-Star experience at Second Bind, Chayanne! We would like to thank you for sharing this great review of our store! We are thrilled that you enjoyed your experience. We look forward to seeing you again soon. Nette Customer Success Manager

Posted 3 years ago

“Very easy, quick transaction”

Posted 3 years ago

“Overall experience was great. Books were picked up when I was told they would be. Very pleased with Second Bind.”

Posted 3 years ago

Thank you for taking the time to leave us such a great review, Debbie. We take pride in knowing our customers are happy with their experience in donating books to Second Bind. We’d be glad to serve you again. Nette Customer Success Manager

Posted 3 years ago

“Amazing, fast, will definitely use it again!!! I will recommend it to others as well!”

Posted 3 years ago

We are honestly so grateful for this, Kinga! Thank you for sharing your experience with our service to others. It’s amazing to hear that you will be coming back in the future. We can’t wait to see you again soon! Nette Customer Success Manager

Posted 3 years ago

“I searched my books, got a quote, sent them in for free, and received the exact amount quoted within a week! Would highly recommend :)”

Posted 3 years ago

“Excellent! Staff were punctual, thoughtful and made the process very convenient and easy.”

Posted 3 years ago

Thank you for the great feedback, William We try hard to provide a good experience at Second Bind, and it's nice to hear that you are happy with our service! We look forward to seeing you again. Nette Customer Success Manager

Posted 3 years ago

“Made it easy to donate books”

Posted 3 years ago

“Excellent. People who we worked with were very friendly, understanding, efficient and helpful”

Posted 3 years ago

It was a pleasure serving you Rao! I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt we gave you excellent service. Would you mind sharing this experience with your friends and family? We’d love to continue providing great service to awesome customers like you! Nette Customer Success Manager

Posted 3 years ago

“- Very good experience. Easy to donate, and recycle my old textbooks without throwing them in the garbage.”

Posted 3 years ago

“It was a great experience overall. I was contacted after I submitted the pickup request and confirmation email before the pickup. I would like to say if we could send a confirmation email once you received the books, it will be great!”

Posted 3 years ago

Thank you for sharing your overall experience with Second Bind, Angela! It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. This review will help us improve our service. Nette Customer Success Manager

Posted 3 years ago

“Very professional”

Posted 3 years ago

“A few weeks ago Second Bond picked up from my front steps eight boxes of books. They were wonderful to deal with and the pickup was at scheduled time.”

Posted 3 years ago

Thank you for your support and time in donating your books to us, Joanne! We're glad you had a great experience with Second Bind. I'm happy you're pleased with the results and that we were able to help. Nette Customer Success Manager

Posted 3 years ago

“Awesome ....great service and on time pick-up...!!!”

Posted 3 years ago

Thank you for the great review, Kevin! We’re so happy you loved our service. We look forward to working with you again in the future. Nette Customer Success Manager

Posted 3 years ago

“It was great. I was thrilled to find a company that would take old textbooks and that these textbooks wouldn’t end up in a landfill. I don’t think this is well known.”

Posted 3 years ago

“Was very easy, however would like a tax receipt. Thank you”

Posted 3 years ago

“The process of donating my books have been smooth. I'm glad for the effort Second Bind has devoted into facilitating the donation of books that may be potentially usable/useful to other people (e.g. current students). The pickup staff members have been very genuine and professional. Again, appreciated the effort. Keep up the good job, all those working at Second Bind!”

Posted 3 years ago

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Second Bind is rated 4.7 based on 325 reviews