Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive, but SO worth it! Getting into bed every night is a treat”

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Posted 5 years ago

“Lovely pillows. Delivery held up but not a problem.”

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Posted 5 years ago

“Excellent on line help and advice, ordered white linen curtains, soooo pleased great quality and look beautiful . Would order again !!!”

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Posted 5 years ago

“Excellent quality product, decent price and incredibly helpful staff. Genuinely happy with them.”

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Posted 5 years ago

“Super nice quality!”

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Posted 5 years ago

“Very good quality products And customer service is excellent. So I am very happy that I a customer of them.”

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Posted 5 years ago

“Quick and efficient delivery and beautifully packaged. Very pleased with products.”

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Posted 5 years ago

“An easy website to order from with accurate photos of the goods .My things arrived quickly and were well packaged . Returning was easy too had I needed to . All one could wish for really !”

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Posted 5 years ago

“Excellent, love ❤️ my linen bed linen !”

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Posted 5 years ago

“Delighted with all my purchases Quality is superb”

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Posted 5 years ago

“Quality, delivery and service all excellent.”

Secret Linen Store 5 star review on 30th March 2021

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Posted 5 years ago

“I love my linen duvet cover. It has washed and dried well. The percale sheets are surprisingly soft and therefore extremely pleasant to sleep on. I am delighted with the jumbo bath towels - they feel luxurious.”

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Posted 5 years ago

“Excellent products (generously sized overlap inside pillowcases, for instance) and excellent personal customer service”

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Posted 5 years ago

“Absolutely love my bed linen, throw and cushion. Fab colour and feels luxurious. Excellent service. Thank you very much.”

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Posted 5 years ago

“Beautiful bedlinen, with a individual look. X”

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Posted 5 years ago

“Great prompt service. Love my super Abigail Ahern throw & cushion, so cosy & soft.”

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Posted 5 years ago

“So soft, I couldn't believe how comfortable the bed linen is and easy to iron. I will be returning!!!!”

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Posted 5 years ago

“Beautiful bed linen in unusual colour. Service excellent.”

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Posted 5 years ago

“I love the products. Always live up to the descriptions and delivery is prompt and well packaged.”

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Posted 5 years ago

“Beautiful bed linen excellent quality,very happy 😄”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews