Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 6 years ago

“MY BEAUTIFUL BEDSPREAD WAS DELIVERED QUICKLY AND WAS EVERYTHING AND MORE THAN I EXPECTED. THANK YOU”

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Posted 6 years ago

“was second duvet cover as liked the first one ordered another”

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Posted 6 years ago

“Parcel arrived within a couple of days and beautifully packaged. The product was described as pebble grey and it was exactly that. The linen is a very good quality and fairly priced”

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Posted 6 years ago

“Beautiful bed linen, swift delivery, will buy from here again, highly recommended.”

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Posted 6 years ago

“The colour ' Vintage Rose' is not as delivered. It is more like 'Vintage Purple'. I am extremely disappointed. I searched very hard to find this colour and spent more with you for the same colour - purple - I could have bought cheaper from other places. Please do not tell me that the colour varies because I have been to your website again and the difference is outstanding. The colour you have sent me is more the 'Aubergine' that would ever be describes as Vintage Rose and how it looks on the website.”

Helpful Report

Posted 6 years ago

Hello Lauren We hope that you are having a lovely day so far! Oh no we are so very sorry to hear that you the Vintage Rose Linen is not quite the colour you were expecting, please forgive us. We will be in touch with you to get this sorted for you. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 6 years ago

“Lovely bedding, reasonably priced and delivered swiftly.”

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Posted 6 years ago

“It was bought as a spare. As yet unused. I’m sure it’s fine. Lol”

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Posted 6 years ago

“I bought some linen for my son and he loves it especially the beautiful sheen on it! My sister saw the linen and was impressed too and is about to purchase a set of bed linen. We love the quality, unusual patterns and colours and at very reasonable price too.”

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Posted 6 years ago

“Just a small order before Xmas, but so far very promising. Was recommended by a friend and will be ordering more in the new year.”

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Posted 6 years ago

“The pillows that l ordered are excellent and just perfect in every way.Service was first class and l will be back.”

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Posted 6 years ago

“Lovely website - great choice of products at really good price - great quality. Delighted with my new throw!”

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Posted 6 years ago

“Beautiful curtains!”

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Posted 6 years ago

“Already sent a few minutes ago”

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Posted 6 years ago

“I’ve bought a fair bit of the Diamonds bed linen from you and have been very pleased. But the latest pillowcases have been disappointing - none of the stitching has been properly finished off so they are coming apart, even before washing! A real shame.”

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Posted 6 years ago

“Molly and Harriet Rock! Amazingly well packaged, super dope potato sack, little gift of a tea bag.. very refreshing service! Best of luck girls!”

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Posted 6 years ago

“Great online service, really helpful when I had to ring up with a question and quick delivery. The duvet cover and pillowcases are lovely and have washed well too. Overall, excellent!”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Beautiful quality linen. Quick delivery and prompt refund when required. Excellent service”

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Posted 6 years ago

“Arrived on time and very well packaged. Good quality and a lovely colour.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews