Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought pillows for my son and he is thrilled with them. They arrived earlier than expected and were beautifully packaged as usual. Always a pleasure shopping with Secret Linen Store.”

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Posted 6 years ago

“The bedding is lovely. It arrived really quickly and was wrapped beautifully!”

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Posted 6 years ago

“Ordered set of duvet covers, beautifully packaged, quality is fantastic, the photos on the website and description were spot on. Love the website, not just for the linens but impressive ethical principles which are expanding, the whole experience from browsing to receipt of my bedding felt personal which I really appreciated. Not only would I order again I did, 3 more sets of bedding, couldn’t be happier finding Secret Linen Store. P.S washes like a dream.”

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Posted 6 years ago

“excellent sheets! and quick dry towels. super quality. would like more fun colours and designs though! e,.g. graphic prints or gradients.”

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Posted 6 years ago

“After living in the Netherlands for years, we have two European sized beds in the USA. It is impossible to find sheets that fit! I used to buy sheets on my trips to Europe and bring them back. Secret Linen has solved my problem, and the quality is great! Thank you!”

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Posted 6 years ago

“So soft. Such lovely colours. I have a few sets and this Christmas bought for my son as a gift for his first home. Linen you want to keep forever.”

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Posted 6 years ago

“The towels recently bought are very good quality. Duvet cover bought earlier is attractive, easily laundered and wearing well.”

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Posted 6 years ago

“Very quick to arrive and easy to return. Ordered three sets - sent one back as not keen on colour.”

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Posted 6 years ago

“Natural linen set, brought for daughter, who is overjoyed.”

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Posted 6 years ago

“Truly beautiful linen in sophisticated muted colours. Everything is so soft and cosy, I’ve started looking forward to going to bed. Plus excellent service Molly and Harriet! Thank you so much.”

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Posted 6 years ago

“Excellent service and products. Will be ordering again.”

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Posted 6 years ago

“I’d almost given up searching for curtains and had to resign myself to saving up to get something made bespoke, when I came across the Secret Linen store and their curtain range. We’ve gone for a Farrow and Ball ‘Great White’ living room which is white with a hint of pinky/purple and I needed some curtains that would be complementary, and the black out denim curtains were perfect in tone and excellent quality. The packaging and attention and quality of everything has been great. Really recommend! 👍🏻💓”

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Posted 6 years ago

“Fabulous! Another pair of of beautiful quality valances - I shall be ordering more soon. Don't spend your hard-earned cash on crazily priced bed linen elsewhere - the Secret Linen Store has all you need.”

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Posted 6 years ago

“Good quality”

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Posted 6 years ago

“Good quality and fast delivery”

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Posted 6 years ago

“My daughter was delighted with throw for her Alexander table.”

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Posted 6 years ago

“Lovely”

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Posted 6 years ago

“Dear Molly and Harriet, everything was fine with the paket. It arrived within one week and was very good and also nice paked. Thank you very much for your good service! Best wishes Ben Schilling”

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Posted 6 years ago

“bought these as a present for my son and would love some myself !! Good delivery and excellent product. Elaine Lewis Designs.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews