Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my sheet and duvet cover. I love the curtains but they are not up yet as I’m waiting for the poles to be pout up”

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Posted 5 years ago

“Very happy with my cushion covers.”

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Posted 5 years ago

“Excellent service,returns quick and efficient.”

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Posted 5 years ago

“My new sheets are so so lovely! Crisp and fresh - perfect for the summer but heavy enough that I feel like they'll be good for winter too. I'll have to wait and see! Will definitely be buying my bed linen here from now on. I did accidentally get a duvet cover sent instead of a a sheet but when I emailed about it it got sorted on the same day. Great service, great ethics. Really well done guys!”

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Posted 5 years ago

“beautiful linen bedding, feels lovely, order received promptly, beautifully packaged with a nice little note and a special tea bag for that cuppa in bed, (gave that to my lady), would recommend and use again. Thank you ladies x”

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Posted 5 years ago

“Fantastic Quality and exceptional service.”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Efficient and friendly service.”

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Posted 5 years ago

“Great service, easy ordering, and great products.”

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Posted 5 years ago

“Very impressed. Lovely sheets beautifully packaged and delivered promptly. Will definitely use again.”

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Posted 5 years ago

“Easy ordering process and goods arrived in good time”

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Posted 5 years ago

“The valance sheet is perfect. Just what I was looking for. Fits perfectly. Lovely quality. Beautifully packaged. And delivery was fast . Will definitely shop here again.”

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Posted 5 years ago

“Great quality items. Nice touch with the packaging too, this extra thought adds a personal feeling”

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Posted 5 years ago

“Softest sheets I’ve ever owned! Loved the letter and the addition of the tea popped in - very personal!”

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Posted 5 years ago

“Always good quality”

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Posted 5 years ago

“Easy to use website. Detailed information on products. Prompt delivery. LOVELY postage packaging - would love to see individual items packaged plastic free too!”

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Posted 5 years ago

“Good quality fabric and I like the duvet cover pattern but the duvet cover is already ripped around one button hole when I opened the packet. The purple deep sheets and pillowcases are a totally different colour to the online image. Such a shame as my mum bought these sheets 2 years ago in purple and they were a lovely bright purple colour so I wanted to get the same. However, the ones I received are so dark, almost black despite the picture online looking bright. Disappointed as I was really looking forward to this delivery and even bought a ‘matching’ bright purple throw too which now doesn’t match.”

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Posted 5 years ago

“We absolutely adored our purchase of the Large Blue Waffle throw - the packaging and notes were lovingly done and the actual product is absolutely fantastic. Really quick and easy website to use and arrived in the time it said it would. Brilliant company!”

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Posted 5 years ago

“Soft comfortable bed linen..would not use another”

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Posted 5 years ago

“Great Linen at a great price. What’s not to like!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews