Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products at a great price”

Helpful Report

Posted 6 years ago

“Fantastically quick delivery and lovely quality curtains, so happy I bought some more.”

Helpful Report

Posted 6 years ago

“Amazing product selection, easy ordering, quick efficient delivery and wonderful sheets! Thank you.”

Helpful Report

Posted 6 years ago

“We have carpet in the bedroom therefore the natural linen valance, whilst beautiful, we thought it may be too laid back. We opted for relaxed denim, which is really amazing. Nothing like denim, just the weave maybe. Our last valance was made by a curtain maker but this is just great. Keep up the standard.”

Helpful Report

Posted 6 years ago

“Wonderful personal service. Linen is beautiful.”

Helpful Report

Posted 6 years ago

“I ordered Hungarian goose and down feather bed pillows. Beautifully packaged and feel comfortable although of course need fluffing in the morning. Nice quality”

Helpful Report

Posted 6 years ago

“Lovely helpful staff, beautiful products - the most amazing bed linen and reasonably priced. I have problems getting Emperor size bedding but they have a great selection. A very happy customer.”

Helpful Report

Posted 6 years ago

“Really great”

Helpful Report

Posted 6 years ago

“Excellent quality bed linen., if a little expensive. Would like to see more design & colour variety? Recommended”

Helpful Report

Posted 6 years ago

“As mentioned, love the fabric, colours and the service but found the duvet cover was too long and the spare fabric is a bit of nuisance. The width is fine.”

Helpful Report

Posted 6 years ago

“Good quality linen bed valance, well packaged. Did not arrive immediately but I'm very happy with my purchase and would do so again.”

Helpful Report

Posted 6 years ago

“Love the 100%linen bedding I have bought for myself and for my holiday cottages. Yes - I have decided to treat some of my guests to the luxury of linen!! Warm in winter and cool in summer. Would never go back to cotton myself. Service is great and very friendly.”

Helpful Report

Posted 6 years ago

“Excellent service, excellent product! Our natural linen bedding arrived beautifully packaged, it’s well made, fits our deep mattress with no problem, and is so comfortable. Just ordered another set, a little bit of luxury does us all good sometimes!”

Helpful Report

Posted 6 years ago

“I have at least 3 sets of bedding from the linen store, all of which I love! On this occasion I ordered something in the sale and didn't quite like the colour when it arrived but the returns process was smooth sailing, just another reason to stick with you lovely ladies for all my bedding/towel needs (I will be ordering towels when my current ones are due for replacement!)”

Helpful Report

Posted 6 years ago

“Very fast service and lovely quality.”

Helpful Report

Posted 6 years ago

“I have made a couple of orders and can only recommend them. The website is easy and well presented, the bed linen is lovely quality and the colours I've purchased are great - in addition, it all washes & wears really well. The packaging is eco friendly and the special offers are a chance to really treat yourself to some good quality bedding - 5 stars all round.”

Helpful Report

Posted 6 years ago

“Beautiful quality bed linen as always and very prompt delivery. Highly recommend.”

Helpful Report

Posted 6 years ago

“Always courteous, fast and super quality”

Helpful Report

Posted 6 years ago

“Beautiful products, well made and lovely colours. The beautiful packaging is another lovely touch”

Helpful Report

Posted 6 years ago

“Great quality linen and webpage information. I wouldn’t hesitate to recommend to anyone.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews