Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the duvet and the bedclothes. Delivery is good and you are kept up to date. Very happy.”

Helpful Report

Posted 6 years ago

“Excellent bedding,beautiful colours. Really well made.Would highly recommend.”

Helpful Report

Posted 6 years ago

“Very happy with my new bedding”

Helpful Report

Posted 6 years ago

“Wonderful products, delivery to France without problems! Will be ordering yet again for our new home in Germany next. 😊 thank you”

Helpful Report

Posted 6 years ago

“Outstanding quality, beautiful bedding.”

Helpful Report

Posted 6 years ago

“wonderful”

Helpful Report

Posted 6 years ago

“Lying in the linen as we speak. Beautifully packaged, smelt lovely. My only feedback would be that it was a while before everything was in stock but that is more of s positive surely! Keep doing your thing!”

Helpful Report

Posted 6 years ago

“Excellent service. I love the linen bedding, it’s what I would call ‘winter weight’, so ideal for now. Not sure how ‘cool’ it will feel in the summer. I hate ironing, especially bedding, so am trying to get used to the natural slightly creased look.”

Helpful Report

Posted 6 years ago

“Great communication once I had placed my order. Lovely packaging. Waiting for our new bed before I use my purchase of pillows and sheets, they look and feel good.”

Helpful Report

Posted 6 years ago

“Sheets fit perfectly thank you. I’ts only taken me 18 years to find a British manufacturer to make my sized fitted sheets, what a great service .”

Helpful Report

Posted 6 years ago

“I am delighted with the duvet and cover that I bought from Secret Linen Store.”

Helpful Report

Posted 6 years ago

“Five stars: Excellent products - buttery soft bed linen; excellent customer service - speedy response to a request and speedy delivery. So pleased to have found you.”

Helpful Report

Posted 6 years ago

“Love the feel of my duvet cover and pillowcases. Washed and ironed brilliantly. Coordinated well with bedroom decoration. Delivery great.”

Helpful Report

Posted 6 years ago

“Lovely quality and delivered on time.”

Helpful Report

Posted 6 years ago

“Excellent service and product. I always buy my bedding from SLS.”

Helpful Report

Posted 6 years ago

“The store looked very legit and professional. I liked the packaging and delivery speed. Actual product was a let down.”

Helpful Report

Posted 6 years ago

“The order went through with no problem and the linen duvet and pillowcases were exactly what I wanted in the French Blue. Just saving up now for the natural coloured option”

Helpful Report

Posted 6 years ago

“excellent quality, service, easy to use website”

Helpful Report

Posted 6 years ago

“Beautiful bedding and excellent service. Would definately use again.”

Helpful Report

Posted 6 years ago

“Good website, excellent and very comfortable sheets, well done!”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews