Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,033 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025

Filia

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love our new duvet and pillows. material feels lovely”

Helpful Report

Posted 5 years ago

“order arrived as described and very quickly - was impressed and would order from you again”

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Posted 5 years ago

“Service and delivery great. Love the colour but am finding the linen bedding rather hot and not as pleasant to sleep in as I had hoped. Not slept on linen before and don’t think I would choose to again.”

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Posted 5 years ago

“Beautiful products, prompt delivery! Just slightly complicated to return goods from outside mainland UK. In the end I got very personable support. I will buy again from this shop.”

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Posted 5 years ago

“Speedy delivery, great curtains”

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Posted 5 years ago

“Lovely materials, very well presented. Deliciously comfy. Quick delivery. The only dropped star was for a bit of over packaging.”

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Posted 5 years ago

“Lovely curtain panel efficient delivery Please no emails”

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Posted 5 years ago

“Towels excellent!”

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Posted 5 years ago

“Good service. Not used the quilt yet as it's only a 4.5 tog but it seems to be of good quality.”

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Posted 5 years ago

“As mentioned, love the fabric, colours and the service but found the duvet cover was too long and the spare fabric is a bit of nuisance. The width is fine.”

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Posted 5 years ago

“Lovely fit to bed comfortable not too heavy expected softer feel nice weight”

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Posted 5 years ago

“Pleased++ Colour as shown in your brochure, so that was a big plus. Delivery very quick. Would certainly want to iron the top edge- there is a fine line between relaxed elegance and scruffy! What a lot of fluff comes off these sheets in the tumble drier.”

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Posted 5 years ago

“Product as described. Quality good. Price good. Delivery good.”

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Posted 5 years ago

“overall very happy”

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Posted 5 years ago

“Beautifully wrapped and everything that I had hoped for. The dusky pink colour perfect in our bedroom.”

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Posted 5 years ago

“I'm happy with the products I bought off this website. I think when the items are in the sale they're good value for money. I've had some trouble with the wrong items being delivered but their customer service has been great.”

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Posted 5 years ago

“Fast delivery.”

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Posted 5 years ago

“A good quality lighter weight cotton, generous size, nice colour. I have not yet washed the cover but do not expect any problems. So far very pleased.”

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Posted 5 years ago

“Really love the whole set”

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Posted 5 years ago

“I was really impressed with communication even when there were hiccups with delivery. The packaging was also beautiful and the sheets amazing quality. I was however a little disappointed with the colour of the bedding - the 'spice' colour wasn't quite as rich colouring as it looks in the photos. I thought it might be a little more vibrant.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,033 reviews