Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely linens & great service”

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Posted 6 years ago

“Absolutely over the moon with our bed linen.The quality is superb.Thanks.”

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Posted 6 years ago

“Great service and my order arrived very quickly. I love the selection that is available. I had been searching for the perfect bed linen set for a while on other sites but now I will come straight to you.”

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Posted 6 years ago

“The item was a gift for someone else so I cannot comment!”

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Posted 6 years ago

“Love the pink linen”

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Posted 6 years ago

“Excellent linen for a perfect night’s sleep and even better when it comes to laundry as it’s a breeze to iron. Thanks Secret Linen Store”

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Posted 6 years ago

“I’ve bought a few sets of bed linen from Secret Linen Store and I love them. Easy navigation on site. ❤️”

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Posted 6 years ago

“Service both before and after purchase was superb. Sadly I wasn't happy with the product but cannot fault the return & refund process.”

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Posted 6 years ago

“Excellent quality and highly recommend. Will be buying again.”

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Posted 6 years ago

“Absolutely LOVE the feel and look of the sheets. The only problem we’ve found is that the king size sheets are too big for our king size duvet? Not sure why but we are still able to use them. Thanks for incredibly comfortable sheets.”

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Posted 6 years ago

“Exellent quality,”

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Posted 6 years ago

“Very quick delivery, beautifully packed, return was super efficient. I think the top score is warranted, even though I returned the linen, which I did because, although described as dark blue, it was so dark that it seemed black.”

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Posted 6 years ago

“Absolutely gorgeous bed linen, it is a sleep sensation that absolutely is like no other. Highly recommend this company. Prompt delivery and sustainable packaging that inspires, well done Secret Linen”

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Posted 6 years ago

“Great quality.”

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Posted 6 years ago

“I've been buying from Secret Linen for a few years now. I love the products and in the past I've introduced others to them by buying vouchers. When I tried recently to buy vouchers for my daughter and partner I was told you don't do them any more because of a change in your computer / software system. I think this is a great shame because, having stocked up so well on bedding now, I'm unlikely to need more, so probably won't be a customer in the future. If you still did vouchers I would have given 5 stars.”

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Posted 6 years ago

“Excellent service, nice choice of linens.”

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Posted 6 years ago

“Gorgeous pure linen bedding in beautiful colours at great prices. Fantastic!”

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Posted 6 years ago

“Excellent products and 5 star customer service”

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Posted 6 years ago

“Great sheet, great service ;-)”

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Posted 6 years ago

“Great website, great delivery, great personal service, and fantastic linen products”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews