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Secret Garden Rose Inc Reviews

4.5 Rating 449 Reviews
85 %
of reviewers recommend Secret Garden Rose Inc
4.5
Based on 449 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Secret Garden Rose Inc Reviews
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Phone:

6465831930

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Anonymous
Anonymous  // 01/01/2019
I am the purchaser, not the receiver. I was given an inaccurate address and your company contacted both of us, got the information and delivered the flowers. Thank you for going the extra step. She said they were beautiful and made her day.
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Posted 2 years ago
I always use this shop for flower arrangements are I am never disappointed !!! Beautiful composition, fast delivery, and excellent service.
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Posted 2 years ago
The flower arrangement we ordered was beautiful and very fresh. Will definitely use this business again
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Posted 2 years ago
I have been using Secret Garden Rose Inc for over 4 years and keep coming back because of the combination of service and quality! The bouquets are always beautiful and the representatives are excellent!
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Posted 2 years ago
Good afternoon. My wife and I were coming to NYC from Spring Grove PA to see Hamilton. I wanted to surprise her with Valentine's Day flowers in our Hilton hotel room. The ordering process was extremely easy and fast, unfortunately, the 1st bunch of flowers was misplaced by the hotel. I called your office, and they corrected the problem without my wife knowing. That's great customer service. That's for making her Valentine's Day in NYC a special one.
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Posted 2 years ago
Thanks for your professionalism. My experience with your company was very good. My order was placed from Florida so I was worried about the time frame, but you guys made it happen.
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Posted 2 years ago
An amazing service. Will be ordering again.
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Posted 2 years ago
Really beautiful flowers for my son & daughter in laws wedding anniversary, they loved them...thanks so much to Jason & Luke for correcting address at last minute !
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Posted 2 years ago
We received a beautiful bouquet with fresh, colorful flowers. 10/10 would recommend Secret Garden Rose!
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Posted 2 years ago
very helpful beautiful arragement
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Posted 2 years ago
Wonderful customer service and follow up
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Posted 2 years ago
Very cooperative with a challenging order.
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Posted 2 years ago
Amazing service and quality of flowers. Thank you !
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Posted 2 years ago
My first purchase from Secret Garden Rose. I ordered flower arrangements for my family's Christmas dinner. They were stunning and beyond my expectation. Service was great and they delivered timely according to the schedule.
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Posted 2 years ago
Living in Florida, I wanted to deal with a local florist near Bayside. A nice young man at Secret Garden Rose could take a few minutes to discuss my request. A lovely mixed rose bouquet of white with soft pink was delivered the same day.
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Posted 2 years ago
Good no problem Lil pricey no free delivery quality good communication
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Posted 2 years ago
Secret Garden Rose is beyond compare Wonderfully curated selection of beautiful plants,arrangements and individual stems. And the service is far above anything you might expect, not just in person but on the phone. all in all, five stars plus
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Posted 2 years ago
Pleasant prompt service with a lovely arrangement
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Posted 2 years ago
My friend said the flowers were lovely. Thank you, Mary Csorny
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Posted 2 years ago
It's a pleasure to speak with someone who is actually in the shop, not a phone service. Jason was professional, helpful, and delightful! I will use Secret Garden Rose again!
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Posted 2 years ago
Secret Garden Rose Inc is rated 4.5 based on 449 reviews