Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.50

4.5 Rating 449 Reviews

85 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

6465831930

Write Your review

Tell us how Secret Garden Rose Inc made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Garden Rose Inc 5 star review on 22nd April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am the purchaser, not the receiver. I was given an inaccurate address and your company contacted both of us, got the information and delivered the flowers. Thank you for going the extra step. She said they were beautiful and made her day.”

Helpful Report

Posted 2 years ago

“I always use this shop for flower arrangements are I am never disappointed !!! Beautiful composition, fast delivery, and excellent service.”

Helpful Report

Posted 2 years ago

“The flower arrangement we ordered was beautiful and very fresh. Will definitely use this business again”

Helpful Report

Posted 2 years ago

“I have been using Secret Garden Rose Inc for over 4 years and keep coming back because of the combination of service and quality! The bouquets are always beautiful and the representatives are excellent!”

Helpful Report

Posted 2 years ago

“Good afternoon. My wife and I were coming to NYC from Spring Grove PA to see Hamilton. I wanted to surprise her with Valentine's Day flowers in our Hilton hotel room. The ordering process was extremely easy and fast, unfortunately, the 1st bunch of flowers was misplaced by the hotel. I called your office, and they corrected the problem without my wife knowing. That's great customer service. That's for making her Valentine's Day in NYC a special one.”

Helpful Report

Posted 2 years ago

“Thanks for your professionalism. My experience with your company was very good. My order was placed from Florida so I was worried about the time frame, but you guys made it happen.”

Helpful Report

Posted 2 years ago

“An amazing service. Will be ordering again.”

Helpful Report

Posted 2 years ago

“Really beautiful flowers for my son & daughter in laws wedding anniversary, they loved them...thanks so much to Jason & Luke for correcting address at last minute !”

Helpful Report

Posted 2 years ago

“We received a beautiful bouquet with fresh, colorful flowers. 10/10 would recommend Secret Garden Rose!”

Helpful Report

Posted 2 years ago

“very helpful beautiful arragement”

Helpful Report

Posted 2 years ago

“Wonderful customer service and follow up”

Helpful Report

Posted 2 years ago

“Very cooperative with a challenging order.”

Helpful Report

Posted 2 years ago

“Amazing service and quality of flowers. Thank you !”

Helpful Report

Posted 2 years ago

“My first purchase from Secret Garden Rose. I ordered flower arrangements for my family's Christmas dinner. They were stunning and beyond my expectation. Service was great and they delivered timely according to the schedule.”

Helpful Report

Posted 2 years ago

“Living in Florida, I wanted to deal with a local florist near Bayside. A nice young man at Secret Garden Rose could take a few minutes to discuss my request. A lovely mixed rose bouquet of white with soft pink was delivered the same day.”

Helpful Report

Posted 2 years ago

“Good no problem Lil pricey no free delivery quality good communication”

Helpful Report

Posted 2 years ago

“Secret Garden Rose is beyond compare Wonderfully curated selection of beautiful plants,arrangements and individual stems. And the service is far above anything you might expect, not just in person but on the phone. all in all, five stars plus”

Helpful Report

Posted 2 years ago

“Pleasant prompt service with a lovely arrangement”

Helpful Report

Posted 2 years ago

“My friend said the flowers were lovely. Thank you, Mary Csorny”

Helpful Report

Posted 2 years ago

“It's a pleasure to speak with someone who is actually in the shop, not a phone service. Jason was professional, helpful, and delightful! I will use Secret Garden Rose again!”

Helpful Report

Posted 2 years ago

Secret Garden Rose Inc is rated 4.5 based on 449 reviews