Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 376 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 18th May 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and orchid arrived on time and recipient loved it.”

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Posted 5 months ago

“First class all the way!!!!”

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Posted 3 days ago

“Stunningly beautiful arrangement! Need I say more? I don’t think so”

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Posted 2 weeks ago

“Terrible experience the delivery was a day late, the driver calling me couldn’t find the location which is in the same neighborhood as the florist! They told me if was delivered when it wasn’t & fir 2 days I had over 10 calls in order to straighten it out! I spent $165 I won’t refer them or use them ever again”

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Posted 2 weeks ago

“I was very pleased with the birthday arrangement. My request was definitely completed. Your arrangement completed my birthday request for my sister. Thank you for working with me. I live in NC and called to NJ and everything was done.”

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Posted 3 weeks ago

“The flowers were exquisite and exactly what Injaf ordered. My friend was so happy to receive them!”

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Posted 3 weeks ago

“Great experience ordering, and beautiful flowers!”

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Posted 3 weeks ago

“I have made about 4 purchases and happy with them all.”

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Posted 3 weeks ago

“Customer service was great, the website is logical and easy to navigate, and the flowers were beautiful. I am docking one star for the delivery. The flowers were a birthday gift for an 89 year old woman. I was hoping they would be delivered earlier in the day, but they were delivered after 7:00 pm and the delivery was just left on the porch. The flowers remained outside overnight and were not discovered until the next morning, the day after the birthday, blocking the front door. For all the good reasons listed above, I will likely still use them in the future, even with the disappointing delivery.”

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Posted 3 weeks ago

“Sent a friend the petite flowers of the day and the arrangement was stunning. Presented beautifully! She was so pleased!!”

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Posted 1 month ago

“It is a pleasure working with Secret Garden. Their flowers and bouquets are fresh and the customer service is refreshingly helpful and personal. Whenever I send flowers within NYC I know they will get the job done!”

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Posted 1 month ago

“Extremely helpful in placing my order. I heard the Orchid that was delivered was very beautiful.”

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Posted 1 month ago

“Beautiful and on-time delivery Thank you”

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Posted 1 month ago

“for $150.00 it was very small and I was embarrassed”

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Posted 1 month ago

“The associate who I worked with over the phone was spot on as far as helping with the assortment I wanted to send. It was sent quickly and was received and loved by the recipient.”

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Posted 1 month ago

“Good selection- lovely flowers- efficient and on-time delivery Have used them many, many times.”

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Posted 1 month ago

“We purchased a few small "vase arrangements" for cocktail tables for a non-profit event. The quality was horrible...almost wilted looking upon delivery. For over $350, we should have bought a $30 bouquet from a grocery store and some glass bottles and it would have looked better. So disappointing.”

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Posted 1 month ago

“flowers were presented very nciely and the delivery time was as planned Recipient ws very happy with the floral arrangement”

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Posted 1 month ago

“I understand from the person I sent the roses to that they are beautiful and they arrived ontime!! Thank you very much.!!”

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Posted 1 month ago

“Ordered online, delivered same day. Very happy with this purchase!”

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Posted 2 months ago

“Beautiful Flowers!”

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Posted 2 months ago

Secret Garden Rose Inc is rated 4.5 based on 376 reviews