Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.48

4.5 Rating 549 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 17th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a little mixup at first, but it was easily corrected. They delivered a beautiful flower arrangement to my friend for her birthday, and she was very pleased. The flowers were absolutely beautiful. Thank you very much!”

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Posted 2 months ago

“great job;delivered on time, beautiful buquets”

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Posted 2 months ago

“Secret Garden is my go to florist. They do such a beautiful job. The flowers are always fresh and so beautifully arranged.”

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Posted 2 months ago

“Perfect! Just perfect. The arrangement was absolutely beautiful I’m in awe!”

Secret Garden Rose Inc 5 star review on 7th November 2025

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Posted 2 months ago

“Very tasteful arrangement. Quick phone pick up when I called, professional handling of the order, very good value for a NYC UWS florist, delivered punctually same day. Our daughter loved them. Recommend highly.”

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Posted 2 months ago

“Flowers were much less impressive than in the picture. Disappointing for the price point.”

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Posted 2 months ago

“I have ordered from Secret Garden Rose many time, and have always had an excellent experience. The arrangements are varied and beautiful, you can substitute vases is you want. The ordering process is easy and clear, and the delivery is always on time. I only order flowers from this companty.”

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Posted 2 months ago

“Excellent service on time delivery and great pricing.”

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Posted 2 months ago

“I dealt with Luke & he was extremely professional and kind… the arrangement was beautiful and delivered in a timely manner… Secret Garden Rose is the best!!”

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Posted 2 months ago

“The delivery occurred after 6 pm on the recipient’s birthday. Unacceptable.”

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Posted 2 months ago

“Beautiful flowers and reliable. Florists are friendly and receptive.”

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Posted 2 months ago

“every thing went well the flowers look great thank Jim Mc Glade”

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Posted 2 months ago

“I paid $130 for a bouquet that looked like something form a grocery store for $35 Not what I was promised I called to speak to someone and they never called back I would like a refund”

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Posted 3 months ago

“Great customer service helping me to get flowers delivered to my daughter w same day delivery on a busy Saturday. She loved the beautiful bouquet and the delivery packaging is fun in and of itself. Great communication w me as the delivery was a surprise so I knew when it had been delivered. Wonderful florist w a nice variety of flowers, plants, and pricing. Thanks for helping an out of town mom make her daughter feel special!”

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Posted 3 months ago

“Thank you!”

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Posted 3 months ago

“The flowers were beautiful and delighted my friend who was having an art opening that day. Thank you so much.”

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Posted 3 months ago

“I had a wonderful experience. The customer service was exceptional—attentive, friendly, and helpful. The flowers were beautiful. Highly recommend.”

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Posted 3 months ago

“They were so helpful and accommodating ! They created a beautiful bouquet on a last minute call !”

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Posted 3 months ago

“This was my second purchase from Secret Garden Rose. I was so happy to find a local florist with great selections. I am several states away and wanted to patronize a neighborhood business. Thank you once again for delivering a special bouquet to my sweet niece! The Hestia bouquet was descrbed as "WOWWW, unbelievably gorgeous"... Worth every penny!”

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Posted 3 months ago

“My recipient loved the bouquet, and it was delivered on time.”

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Posted 3 months ago

Secret Garden Rose Inc is rated 4.5 based on 549 reviews