Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.50

4.5 Rating 449 Reviews

85 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bouquet over the phone explaining what I would like and Luke was so helpful. The bouquet was beautiful and certainly exceeded my expectations. Thank you, Luke; thank you Secret Garden.”

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Posted 9 months ago

“They were very helpful with ensuring me a timely day of delivery when I had to organize one on short notice. The young man I spoke with on the phone was super patient and helpful. 10 out of out!”

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Posted 9 months ago

“The sunflowers I bought -calling from London UK -from Luke -a great friendly guy- were beautiful! Phenomenal! Made my daughter’s Brooklyn birthday very special! Best Rosengards Keep strong! Peter”

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Posted 9 months ago

“Roses were beautiful,loved the arrangement Plus my celebrity friend also loved them. Thank you so much.”

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Posted 9 months ago

“I ordered flowers of the day with next day delivery and they arrived right on time and from what I was told they looked beautiful”

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Posted 9 months ago

“Beautiful flowers!”

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Posted 10 months ago

“I recently purchased flowers from Secret Garden Rose, and I couldn’t be more pleased with the experience. The arrangement was absolutely beautiful, with fresh and vibrant flowers that exceeded my expectations. The customer service was amazing—friendly, helpful, and attentive. The delivery was prompt and seamless, ensuring the flowers arrived in perfect condition. Overall, Secret Garden Rose provided an exceptional experience, and I highly recommend them for anyone looking for stunning floral arrangements and top-notch service!”

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Posted 10 months ago

“Luke from Secret Garden was fantastic to deal with. I ordered flowers from Australia for my daughter in DC and he made it so easy. My daughter was so pleased with the flowers. She sent me a pic and they are indeed beautiful. Thankyou!”

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Posted 10 months ago

“Great service and flowers were even better than expected”

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Posted 10 months ago

“I encountered some confusion with my order that was my fault. You guys did your part. Nonetheless, you stayed in touch and helped me resolve it. I appreciated that; your professionalism.--Thank You”

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Posted 10 months ago

“Beautiful orchids”

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Posted 11 months ago

“We are very satisfied with our plant. It arrived when promised and was exactly as pictured and described. Great service! Would definitely order again!”

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Posted 11 months ago

“The product I ordered was exactly as pictured; and was delivered on time. What more can one ask?”

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Posted 11 months ago

“Great customer service and orchid arrived on time and recipient loved it.”

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Posted 11 months ago

“The flowers were beautifully package for delivery. They were fresh and full. I would definitely order again from Secret Garden.”

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Posted 11 months ago

“Helpful and reliable.”

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Posted 11 months ago

“Requested last minute plant to be delivered to a family member in the hospital via website. The website had a glitch on delivery info. I called Secret Garden rose and they were able to quickly remediate delivery address. In addition when the 'exact' plant i ordered wasn't available, they contacted me right away with options (even more expensive ones - but offering same price for any inconvenience).. I highly Reccomend this shop!!”

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Posted 1 year ago

“Recipient loved them and so did I!”

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Posted 1 year ago

“I was pleased with the service and beautiful bouquet that was hand delivered to my daughter at the Kennedy Center!🌹”

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Posted 1 year ago

“Great service. Beautiful and healthy orchids. Fast same day delivery. I will buy from again”

Secret Garden Rose Inc 5 star review on 18th May 2024

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Posted 1 year ago

Secret Garden Rose Inc is rated 4.5 based on 449 reviews