Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.49

4.5 Rating 452 Reviews

85 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 22nd April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and quality”

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Posted 3 years ago

“The flower arrangement was beautiful!”

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Posted 3 years ago

“Beautiful bouquet. Thank you!”

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Posted 3 years ago

“I ordered a beautiful arrangement at noon on Saturday and there was no issue having it delivered to a Manhattan hospital by the end of the day. A few hours later, I found out my friend had been discharged, so I called the Secret Garden to see if the delivery address could be changed. The person who answered the phone was very helpful and said he would contact the driver about the change of address, and my friend had the arrangement by 5:30 pm. Thank you, Secret Garden!”

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Posted 3 years ago

“I wanted to send a floral arrangement to a friend . The day was Sunday. I called Secret Garden Rose . The person with whom I spoke was most helpful and assured me that the arrangement could be delivered that same afternoon. The recipient was delighted with the arrangement as was I.”

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Posted 3 years ago

“Great work very delicate and well done”

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Posted 3 years ago

“Great and friendly help when I had problems ordering online. My daughter says the flowers are pretty and even smell good! Prompt delivery too.”

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Posted 3 years ago

“Very nice last-minute arrangement to cheer up my daughter experiencing a covid quartine which made her miss our Christmas gathering. Just what she needed! Thanks for the prompt service.”

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Posted 3 years ago

“I ordered, for Williamsburg Brooklyn delivery, from Green Bay Wisconsin. We were all delighted to see the delivery was made on Christmas Eve. Fantastic job, thank you so much!”

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Posted 3 years ago

“I ordered flowers to be delivered the next day to a relative in Brooklyn - I'm in California. They were delivered as promised and it was a beautiful arrangement. I had a couple of questions after ordering and called. The person I spoke to was extremely and helpful. The entire experience was great!”

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Posted 3 years ago

“The flower arrangement I ordered for my daughter-in-law was spectacular! Lush, original and beautifully packaged. There were some issues with the late delivery but the establishment was very kind and apologetic. They are very very customer friendly and I am a satisfied customer.”

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Posted 3 years ago

“Ordered flowers for my friends 50th. The flowers are gorgeous and packaged beautifully. I also spoke to the store to confirm delivery and they were really nice and extremely helpful. I highly recommend Secret Garden for your flower needs!”

Secret Garden Rose Inc 5 star review on 9th December 2021

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Posted 3 years ago

“Thank you for a job well done. Flowers were beautiful.”

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Posted 3 years ago

“Secret Garden was very attentive to the needs of my order. The recipients sent a picture of the beautiful Orchid plant. I Will Order from Secret Garden again. R. Morton”

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Posted 3 years ago

“This was the most beautiful bouquet of flowers I have ever ordered. I highly recommend and will be back again!”

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Posted 3 years ago

“The Artists Choice arrangement was inspired, beautiful, and whole-heartedly received!!”

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Posted 3 years ago

“Secret Garden Rose saved the day! I called needing help, and they were the only florist in NYC to deliver the same day. The designer's choice bouquet was BEAUTIFUL and the delivery was flawless and fast. I will be using them for all my NYC floral needs. Also, their customer service was excellent. They are so kind, so fast, and so helpful.”

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Posted 3 years ago

“I have ordered from Secret Garden Rose several times, and was always very happy with the flower arrangements- and service. They deliver same day as ordered, and always deliver on time. Front desk ordering procedure is professional. I will continue to order from this florist.”

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Posted 3 years ago

“Great company lovely items .Fast delivery and correspondence. Would recommend to anybody”

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Posted 3 years ago

“I placed an order on line but needed to call the store with a question. The staff was kind and helpful and the flower arrangement was GORGEOUS!!!”

Secret Garden Rose Inc 5 star review on 28th October 2021

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Posted 3 years ago

Secret Garden Rose Inc is rated 4.5 based on 452 reviews