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SecureSpace Reviews

4.9 Rating 991 Reviews

97 %

of reviewers recommend SecureSpace

Company Reviews

4.9

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

SecureSpace 5 star review on 17th April 2025

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Secure Space storage for almost 2 years. The staff is extremely helpful and accommodating. Lateafa and Leo go above and beyond to make sure tenant's needs are met. The only reservation I have is with regard to the ongoing construction. Hopefully this will be completed in the near future.”

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Posted 2 years ago

“Great customer service. Jessica was very welcoming and helpful.”

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(SecureSpace Self Storage Stelton-Piscataway) - Posted 2 years ago

“Secure, clean, easy access, easy to find location, fast & friendly service. Competitive prices and spacious storage spaces.”

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(SecureSpace Self Storage Torrance) - Posted 2 years ago

“A move can be stressful, and ours has been. But Janelle and JoAnn have been amazing helping with a smile and encouragement in our move. They took some of the pressure off off, had our units waiting for us and answered all our questions in between and we're grateful. To top it off the prices are amazing, the units are clean and I feel confident leaving my items in the secure space.”

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(SecureSpace Self Storage Riverview) - Posted 2 years ago

“Big Storage Nice People Works With You”

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(SecureSpace Self Storage Riverview) - Posted 2 years ago

“I hope you have fixed the gate.”

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(SecureSpace Self Storage San Jose Teresa) - Posted 2 years ago

“Janelle was extremely helpful in finding the right storage solution for my short term needs. Would recommend to anyone to visit her for assistance if you need storage. Very pleasant experience!!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle was awesome to assist in recommending the most cost efficient solution for my storage needs. Super helpful and fantastic! Highly recommend. Give this girl a raise!!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Very clean facility, easy access. Customer service very good as well. would definately use them again.”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle was very helpful!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Trustworthy and professional! Thank you for honoring the two-month promo when I didn’t realize it goes by calendar month. Much appreciated especially now since the hurricane had me stay an extra month ….limited budget.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle did a great job of explaining to me each size unit available and specials on some of the sizes for this month. Took me on a tour of each unit and I was able to find a size that was perfect for my needs. The property is new, clean, very secure and has easy access. Nice storage and a very personal, professional and knowledgeable Store Manager. I highly recommend this business and if I could give more stars to Janelle, I would, because she was wonderful to work with. Thank you!”

Helpful Report

(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle is excellent. Professional yet able to relate to customer. Helpful made suggestions. Great personality, excellent customer service”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“when i walked in, i was greeted with a smile. wow that's rare things days. Joan was Professional and courteous. very patience while explaining the service she provides. Thank you very much Joan for helping me and making my experience joyful..”

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(SecureSpace Self Storage Riverview) - Posted 2 years ago

“Janelle was extremely helpful, caring and understanding of my needs. She spent the time explaining everything to me and even took the time to walk me to the storage unit and reassured me that I will be able to manage the particular location of the unit. I truly appreciate her kindness!!!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Great customer service, very caring and I am very satisfied with my unit!!”

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(SecureSpace Self Storage Torrance) - Posted 2 years ago

“This is the perfect storage experience, from the service to the storage units. The building is super clean, comfortable, and easy to access. Highly recommended for anyone who wants to store away from home.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle is freaking heaven sent!! She is empathetic, honest and beyond amazing!! She made my whole year with her kindness alone. More people need to be like her in this world. Because of her and her only, my experience with SecureSpace has been great. Someone needs to give this girl a raise x 1000!!!! Seriously, thank you from the bottom of my heart Janelle! You touched me tremendously!! Keep up the amazing work and never stop being you!!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Chanele (i think i’m spelling it right) was extremely helpful in fixing some of my mistakes. Helped me through the whole process.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Absolutely amazing experience!Helen is outstanding! Thank you so very much!”

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(SecureSpace Self Storage Clearwater) - Posted 2 years ago

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SecureSpace is rated 4.9 based on 991 reviews