SecureSpace Reviews

Name: SecureSpace
Rating: 4.88

4.9 Rating 991 Reviews

97 %

of reviewers recommend SecureSpace

Company Reviews

Metrics

4.9

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

SecureSpace 5 star review on 17th April 2025

Kevin+Gleeson

Anonymous

Anonymous // 01/01/2019

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“Janelle was so amazing. She helped me get the unit I needed and called and follow up with me. I signed up today. Very personable and explained the terms completely.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Always very helpful. Thank You”

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(SecureSpace Self Storage Clearwater) - Posted 2 years ago

“Very helpful and nice. Would definitely recommend. I never once saw any bugs ever. Even in my boxes when I moved out.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Secure space has been fantastic. It’s clean and the staff is friendly.”

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(SecureSpace Self Storage Rancho Penasquitos) - Posted 2 years ago

“Jes was very very helpful. She knew my needs and the right size space I needed and the price was in the range I had in mind I like to thank her for the time she took out to help me find the right space. Thank you 😃”

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(SecureSpace Self Storage Stelton-Piscataway) - Posted 2 years ago

“Vp was very helpful and respectful and quick Thanks”

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(SecureSpace Self Storage San Jose Lonus) - Posted 2 years ago

“Very nice facility and great customer service.”

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(SecureSpace Self Storage Rancho Penasquitos) - Posted 2 years ago

“Janelle Hayward was super helpful in renting me the space in a timely manner as well as friendly and efficient. She made The whole process a breeze. In addition, the facility is relatively new and everything appears to be very clean. I would definitely recommend this facility. Just moved my things out of storage to a new home. Once again, SecureSpace and Janelle could not have made my move out easier. Thumbs up for great service!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle was pleasant to work with and helped ensure that we understood how to access and secure our space. The facility is clean, well lit and easy to navigate.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Arranging for an covered outdoor space was a breeze. Janelle was a pleasure to deal with and handled everything like a real pro, with an added touch of friendliness.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Unable to complete the lease agreement online due to the website not accepting my identity. Went in person to the facility 2x during business hours & the door was locked with no employees around. Third time finally met up with Rodney who took my driver's license but didn't still complete the transaction or have the lease E-mailed to me as I requested. Ultimately received a call from Janelle about the unsigned lease who completed the transaction & E-mailed me the paperwork.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle, did great job getting us set up. It was quick and easy. She explained everything well. Great customer service!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Janelle was awesome!!! Great place! So nice!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Convenient location. Friendly helpful Staff. Clean and well-lit facility.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Helen and Joseph in the managers office are great to deal with, they made sure I had the right size unit for the things I was storing and made the process painless (storing furniture after a death in the family so the extra support was appreciated). Beyond having good managers the property is secure and spotless. I'm really glad I went with SecureSpace for our needs.”

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(SecureSpace Self Storage Clearwater) - Posted 2 years ago

“Janelle rocks! She helped me with resolving a miscommunication issue regarding the Unit size. With that being said, she made me a very happy customer.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Stacey was amazing help as I had to move at once. The price and the service was impeccable and remained so until I moved out. I would recommend them and yes I would use them again and again.”

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Posted 2 years ago

“I just leased my second unit. SecureSpace is clean and well organized. The signup process is easy and Janelle was proactive in calling me when I signed up and getting everything squared away and set up for me. Very good service!”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

“Manager Jessica is so helpful and courteous cannot thank her enough for all her continued service”

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(SecureSpace Self Storage Stelton-Piscataway) - Posted 2 years ago

“Janelle is a joy to work with. She is very knowledgeable and helpful.”

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(SecureSpace Self Storage Palm Harbor) - Posted 2 years ago

SecureSpace is rated 4.9 based on 991 reviews