SecureSpace Reviews

Name: SecureSpace
Rating: 4.88

4.9 Rating 991 Reviews

97 %

of reviewers recommend SecureSpace

Company Reviews

Metrics

4.9

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

SecureSpace 5 star review on 17th April 2025

Kevin+Gleeson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Centrally located for my needs. Affordable pricing . Easy terms. Overall positive experience Shayleen handling my initial phone inquiries was outstanding. Professional, helpful and made the process easy and understandable Kimberly in the Sweetwater and Litchfield office was very thorough and efficient. She further made my leasing experience easy and convenient. I will highly recommend this team to solve any and all my associates storage needs.”

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(Surprise%2C+85379) - Posted 8 months ago

“Great service!!!!”

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(Tacoma%2C+98445) - Posted 8 months ago

“It was a pleasure to talk to Vic. He answered all my questions and we were able to set everything up right away. Convenient location and great service! Can’t ask for more.”

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(Berkeley%2C+94705) - Posted 8 months ago

“Mike was awesome! He walked us through our options with a lot of patience.”

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(San+Jose%2C+95123) - Posted 8 months ago

“Manager was extremely helpful when we first arrived. She had excellent knowledge about her storage facility. She promptly answered any questions we had. The promotion of 50% off first month was an excellent incentive. The storage unit was very clean and moisture free. I am highly impressed overall with the facility.”

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(Tacoma%2C+98445) - Posted 8 months ago

“Jackie was very helpful and professional’”

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(Berkeley%2C+94705) - Posted 8 months ago

“Ashley delivered exceptional customer service. She was knowledgeable, kind, and thorough. Her manager was awesome as well. The cat, Daisy, is as cool as everyone there. The units are brand new clean, convenient, and accessible. The entire facility is new. Access is easy. The price is affordable. The deals are a bonus. Nicest units I’ve seen coast to coast.”

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(Richmond%2C+94801) - Posted 8 months ago

“Very helpful, answered all my questions and concerns”

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(Maspeth%2C+11378) - Posted 8 months ago

“Went to the facility to move out extra furniture and Uriel helped me move in a timely manner and answered all my questions. Would recommend !”

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(Arlington%2C+22206) - Posted 8 months ago

“Everyone that I spoke with was extremely helpful”

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(San+Jose%2C+95123) - Posted 8 months ago

“Ashley was super helpful 5 stars for her for sure ! Moving my stuff in soon . Thank you!”

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(Richmond%2C+94801) - Posted 8 months ago

“Your staff esp Lindsey Rodriguez helped us and was very professional with the way she explained the storage rules and regulations. Thank you for that i would totally recommend your company to whomever needed storage”

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(Tacoma%2C+98445) - Posted 8 months ago

“Great service. Kim at the office provided excellent guidance.”

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(Surprise%2C+85379) - Posted 8 months ago

“Stacie and Kimberly were awesome!”

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(Seattle%2C+98125) - Posted 8 months ago

“worked with Cheryl to sign up. she was great and helped me get going”

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(Maspeth%2C+11378) - Posted 8 months ago

“Very helpful and professional”

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(Berkeley%2C+94705) - Posted 8 months ago

“Wonderful service”

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(Berkeley%2C+94705) - Posted 9 months ago

“I had a last minute change to my rented space and Puna was so quick and fast to help me out. She has great customer service and quick to take action. Mahalo! Definitely would rent with this space”

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(Kapolei%2C+96707) - Posted 9 months ago

“This is the third unit I've gotten and always top service from Kim”

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(Surprise%2C+85379) - Posted 9 months ago

“I just wanted to take a moment to express my gratitude and appreciation for the exceptional service I received from Hudson and Cheryl on my first day of storing my belongings with your company. From start to finish, they were professional, courteous, and efficient in helping me secure my items.Their prompt and friendly service made the entire process seamless and stress-free. I was impressed by their attention to detail and their willingness to answer all my questions. As a result, I would highly recommend Secure Space to anyone looking for a reliable and trustworthy storage solution. Hudson and Cheryl truly went above and beyond, and I'm so glad I chose your company to store my belongings. Please extend my thanks to Hudson and Cheryl for a job well done. They are a credit to your team, and I'm confident that your company will continue to provide excellent service to all your customers. Best regards, Jose Lopez”

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(Maspeth%2C+11378) - Posted 9 months ago

SecureSpace is rated 4.9 based on 991 reviews