Selectatrack Reviews

Name: Selectatrack
Address: Digitop Ltd T/A SelectatrackUnit 11A Bridge Trade ParkBridge Road, Camberley
Rating: 4.66

4.7 Rating 1,931 Reviews

93 %

of reviewers recommend Selectatrack

Company Reviews

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Metrics

4.7

Based on 1,931 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

01483 811254

Email:

sales@selectatrack.com

Location:

Digitop Ltd T/A SelectatrackUnit 11A Bridge Trade ParkBridge Road
Camberley
GU15 2QR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selectatrack offer a wide and good range of services for singers that easily usable, but there's still room for improvement as 'sound samples' are too brief and often include large 'instrumental' sections, rather than 'vocal' sections that singers want to hear. Could do better!”

Helpful Report

Posted 8 years ago

Hi, thanks for shopping with us and for taking the time to write a view. Unfortunately licensing restrictions only allow us to play a 30 second sample of the songs, we would love to be able to have longer previews, but unfortunately, we are not allowed :o(

Posted 8 years ago

“Most of the tracks were recorded with only the electronic organ. Pocketsongs and Zoom are the two outstanding publishers who actually have a orchestra. Using a Voice eliminator machine produces better effects.”

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Posted 9 years ago

“I like the service however, I don't like the fact that you have to download £6 worth of songs at a time to be able to buy downloads and more often than not I'll use the sunfly website which does allow you to purchase just one track at a time.”

Helpful Report

Posted 9 years ago

Hi, thanks for shopping with us and taking the time to write a review. You can easily purchase single tracks when paying with store credit, click the link below for more info. http://www.selectatrack.com/credits.aspx

Posted 9 years ago

“The website was easy to use. I found all of the songs that I wanted to buy and they were all in the format that I needed, however, these tracks did not play as they should have on the karaoke system that I was using and so I was disappointed with my purchase.”

Helpful Report

Posted 9 years ago

Hi, sorry to hear you are not happy with your purchase, we'll certainly try and get to the bottom of it for you. Are you having trouble playing the tracks at all, or trouble with just the audio? It's highly unlikely that you've received multiple faulty tracks, so no doubt with a bit of guidance we can get them working perfectly for you. Drop us an email at sales@selectatrack.com or call us on +441483 811254 and we'll talk you through it. Thanks

Posted 9 years ago

“disc is coming up as " no disc" when I put it into my cd player which is odd as other select-a-track cd's I have play fine. Will try and copy it onto another blank disc to see if its accepted by my cd player.”

Helpful Report

Posted 9 years ago

Hi, thanks for shopping with us and taking the time to writer a review. That does sound like a strange, it's VERY unusual for our discs to be faulty. Please drop an email to the sales team and they will arrange a replacement, sales@selectatrack.com. Thanks Gary

Posted 9 years ago

“Was quite disappointed with my recent purchase, the words on the disc were quite distorted. I have ordered from here before though and discs have all been a very good quality.”

Helpful Report

Posted 9 years ago

“excellent delivery time and good price, however some of the tracks sound nothing like the originals.”

Helpful Report

Posted 9 years ago

“I have been using this site for a couple of years now. I have loved the ease of being able to download in any format instantly. However this no longer seems to be the case & many songs that I have wanted to purchase are now only able to be posted on a disc. Meaning you have to purchase a discs worth. This is the reason for the normal rating. Previously I would have rated the site 5 stars. Bring back instant download for all tracks please.”

Helpful Report

Posted 9 years ago

Hi Nick, thanks for your custom and taking the time to write a review. Unfortunately the download option on some songs had to be removed due to a new rule enforced by the PRS, to whom represent the song writers & publishers. For more information visit this link; http://www.selectatrack.com/software/digital_song_restrictions

Posted 9 years ago

“you have a lot more songs than any other karakoe site i have seen how ever i wasnt happy with how the songs downloaded as videos to my compter i wanted to put them on a mp3 player but they wouldnt go on there transfering them, to the mp3 player did not work beacause the format that downloaded these songs was incorret”

Helpful Report

Posted 9 years ago

Hi, thanks for the review. You need to make sure you order the correct format for your intended purpose, for example our MP4 videos wont work on an MP3 player. If you contact the sales team they will be able to help you ensure you order the correct format. sales@selectatrack.com

Posted 9 years ago

“Hi Guys, Hope you all had a good Easter break. I have put an order through more than 2 wks ago and still haven't got it. I know it my hit the Easter holiday but hopefully I will receive it soon. Cheers Aldo From Sydney -Australia”

Helpful Report

Posted 10 years ago

Hi, Thanks for shopping with us and taking the time to write a review. Your selectatrack karaoke disc order was despatched on the 9th April, the same day on which it was ordered. it could well still be making it's way to you, if nothing has arrived by the weekend let the sales team know and they will send out a replacement. Any questions let us know. Thanks again.

Posted 10 years ago

“Need more tracks from Sonny and cher”

Helpful Report

Posted 10 years ago

Hi, thanks for shopping with us and for the review. We're sorry we could only manage 3 stars this time, we always try to offer a 5 star shopping experience. We don;t have a lot of say in to what actually gets made, we are just a re-seller for the karaoke companies. We do however offer tracks from most of the main karaoke companies in the world, which is why we have by far the worlds largest collection of karaoke tracks available. If you send us a list of songs you would like to see produced we can suggest them to the karaoke companies, however they all receive a very large amount of requests so we can;t promise they will get made. Thanks

Posted 10 years ago

“Hi Guys. Sorry to say some of your tracks are naff. Words are wrong. Words come up after they should have been sung. ( Most recent Hermans Hermits - I'm into Something Good) Spelling mistakes. Words round the wrong way...... Some songs don't flow which trips the singer up. Some have poor quality sound. Some are just out of key. Many songs on your packs are just not required. However we are having fun with what we have purchased and everyone is having a go. We tend to try and buy Multiplex singer assisted songs which is helpful to whoever is singing. We do have an option button to switch off Multiplex. www.solidgolddisco.co.uk”

Helpful Report

Posted 10 years ago

Hi, sorry to hear you are not happy with some of your tracks, sound quality can vary depending on the manufacturer, hence the reason we offer many different manufacturers versions and we offer video samples of all tracks, so you can check it out before ordering. All the tracks however should be in perfect time, if you email the sales team explaining which tracks you think are out of sync and they will check it out for you. Thanks for shopping with us.

Posted 10 years ago

“Good selection of songs, but not enough information about differences between the manufacturers through the small sample available on your site. I would like to hear more of the song and understand more about the start and the end of the song - does it fade out, or finish properly, does it start without an intro (or at least note to get you started?).”

Helpful Report

Posted 10 years ago

Hi, thanks for the review. Unfortunately due to licensing restrictions we can only offer 30 second samples for free on the website, usually this is enough to give you an idea of the audio quality of a track. Most tracks have a faded ending, however if a track has a non-faded ending it will say so above the video when watching the preview. Some manufacturers always use definite endings (Mr Entertainer, Zoom, SBI) so if that is important to you stick with those manufacturers. Intro/start of songs will almost always begin exactly as the original did, count in notes are sometimes added to tracks that start acapella (depending on the manufacturer), but most songs this isn't required because the music usually starts first. Hope this helps, thanks again.

Posted 10 years ago

“Too much BS with all the screwing around with the type of currency”

Helpful Report

Posted 10 years ago

Hi, thanks for shopping with us and taking the time to write a review. Sorry to hear you had some problems, changing the currency of the shopping basket should be very simple, just click the icons directly above the basket to your desired currency. If you have any more issues let us know. Thanks again.

Posted 10 years ago

“This is the second disc I have ordered , the first came within 3 days , this one has not arrived yet -- regards Tony”

Helpful Report

Posted 10 years ago

Hi Tony, thanks for your review. Your order was despatched first class on the 25th, the same day you ordered it. If it has not been received it may have got lost in the post, we'll get the sales team to send a replacement. Sorry for the delay, the post is usually very reliable. Thanks

Posted 10 years ago

“I have purchased quite a few discs from you for me to use at karaoke but I cant use them because the backing is to loud or sound so bad they are just unusable. I have many discs I just cannot use, and Im not the only one”

Helpful Report

Posted 10 years ago

Hi, Thank you for shopping with us and taking the time to leave a review. Sorry to hear you were not 100% happy with some of your tracks, if you drop us an email explaining the specific problems with each track you are not happy with we'll try and find a solution for you. Track quality can vary depending on the track manufacturer, hence the reason we offer video samples of all tracks so customers can check they are happy with the version before ordering. Anyway if you want to email over details of the problems you're finding we'll try and get something sorted for you. sales@selectatrack.com Thanks again.

Posted 10 years ago

Selectatrack is rated 4.7 based on 1,931 reviews