Septics Direct Reviews

Name: Septics Direct
Address: Heritage Works, Winterstoke Road, Weston-super-Mare
Rating: 4.48

4.5 Rating 50 Reviews

84 %

of reviewers recommend Septics Direct

Company Reviews

Questions

Visit Website

Phone:

01934 422 311

Email:

info@septicsdirect.co.uk

Location:

Heritage Works, Winterstoke Road
Weston-super-Mare
BS24 9AN

Write Your review

Tell us how Septics Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good arrived next day”

Helpful Report

Posted 1 year ago

“Easy to find good price the only one small critique I would have is that it was not posted next day but the day after and then arrived the next day, maybe having a next day posted option for those that need urgently would be good”

Helpful Report

Posted 1 year ago

Thank you for review. We'll take into account your suggestion. The Tricel Team

Posted 1 year ago

“Product and delivery was OK but why not send an invoice!! Two delivery notes that state the same information but no invoice. I had to contact you 3 times just to get an invoice emailed to me.”

Helpful Report

Posted 1 year ago

Hello, thank you for your review and comment, I understand you should have now received the invoice. Let us know if you need anything else. All the best, The Tricel Environment

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

Thank you for your review. The SepticsDirect team

Posted 1 year ago

“Great service although living in Northern Ireland I had to post to alternative address as they redirect you to Southern Ireland for parts ....shipping from southern Ireland to North is very expensive as Europe to gb ..whereas UK to UK is not”

Helpful Report

Posted 1 year ago

Thank you for the review. The SepticsDirect team

Posted 1 year ago

“The products and service is good, the postage charges are very high”

Helpful Report

Posted 2 years ago

Thank you for your review, we do our best in relation to postage, but unfortunately sometimes they can appear high. The Tricel Team

Posted 1 year ago

“Easy ,good ,faster”

Helpful Report

Posted 2 years ago

Thank you for your review. The SepticsDirect team

Posted 2 years ago

“Received prompt response to my questions, ordered, received quickly👍 When I had a problem connecting I contacted the office and within 10 minutes I received a call from Mike who was going to visit my house to see if if could sort out. Fortunately I tracked back and sorted it but can’t rate the company and team highly enough. Thank you (I do love great service!!) Mark”

Helpful Report

Posted 2 years ago

Thank you for your review. The SepticsDirect team

Posted 2 years ago

“Compressor/pump was exactly what I was looking for and at a very good price. Very quick delivery.”

Helpful Report

Posted 2 years ago

“Friendly advice, good price and fast delivery”

Helpful Report

Posted 2 years ago

Thank you for your review, The Tricel Team

Posted 2 years ago

“Easy to order and quick delivery with no issues”

Helpful Report

Posted 2 years ago

Thank you for your review.

Posted 2 years ago

“I just needed 2 diaphragms for a Resun LP 100 pump - they were overpriced and the only other source in Europe was aquarium specialist in Holland - who wouldn't ship to the UK - as Brexit has meant he needs a UK VAT number! BUT his were 12 Euros !! Yours £27 !!! "The postage in UK was £11 - criminal - and the only option available when a 1st class recorded delivery would be half the price at least. I will get the shop in Holland to post a set to a friend in France and when they visit again I will have a set for the next repair!”

Helpful Report

Posted 2 years ago

“good quick service. good price, arrived very quickly fitted easly and working well.”

Helpful Report

Posted 2 years ago

“Technical dept were very good answering questions. Air pump bought for domestic sewage treatment plant. Delivery was made the next day. Highly satisfactory throughout.”

Helpful Report

Posted 2 years ago

“Very good fast service”

Helpful Report

Posted 2 years ago

“Great service, would have been 5 stars but was let down by courier who failed to meet the delivery deadline.”

Helpful Report

Posted 2 years ago

“Exactly what I needed, at an acceptable price with good delivery. What was mot so acceptable was the cost of delivery, I estimate that Fort slass registered post by Royal mail would have been 75% cheaper and just as reliable.”

Helpful Report

Posted 3 years ago

“Quick and efficient easy to identify part required.”

Helpful Report

Posted 3 years ago

“Product was as described and needed for repair, delivery was prompt. However, sending a small pair of rubber diaphragms, weight about 120 gms by special carrier at over £11 was extortionate when they could easily have been sent first or second class post for significantly less. The web site should at very least give an option to choose a despatch method rather than what felt like an untimatum at the end of the purchase process. If I could have found the product elsewhere I would have done. (The questions below are not relevant as I did not contact the company) Disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The SepticsDirect Team

Posted 3 years ago

“prompt service and the product seems to be working”

Helpful Report

Posted 3 years ago

Septics Direct is rated 4.5 based on 50 reviews