SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sales team, friendly and informative. Made purchasing my new car a pleasant experience and I love the car!!”

Helpful Report

(Durham) - Posted 8 years ago

“Selling me a beautiful car at a very good price.”

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(Middlesbrough) - Posted 8 years ago

“Needing a car for my daughter, we identified a Fiat 500 as a preferred vehicle. We were helped through the process with friendly and professional care. We now have a very happy daughter and we got a great deal!”

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(York) - Posted 8 years ago

“Good information about cars and specific features. Good deal with no pressure to purchase. Took onboard our requirements.”

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(Durham) - Posted 8 years ago

“Poor customer service once car was sold and signed for after finding various quality faults. Poor and vague communication with regards to important pieces of information. I felt that as soon as the car was sold they were quick to get rid of me as if they didn't want me to find any issues that would complicate their normal working duties. Selling cars quickly matters first, customer service and quality not so important.”

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(Durham) - Posted 8 years ago

“Friendy and helpful sales people who got the deal done, very satisfied customer.”

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(Darlington) - Posted 8 years ago

“Martin was absolutely brilliant, he helped me in the purchase of my first car in every way he could. He made the whole experience more exciting and much less stressful. He also followed up a few days later, asking me how I'm finding my new car and that if there were absolutely any issues or I'm unsure of anything he would be more than happy to help. He is an asset to the company.”

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(York) - Posted 8 years ago

“Excellent service, friendly and helpful staff, and gor a lovely car”

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(Durham) - Posted 8 years ago

“Very professional dealership that listens to its customers, no pressure selling, excellent product knowledge, very helpful and kept me informed from start to finish. All staff at Mazda SG Petch are an absolute pleasure to deal with especially Darren Borland. By far the best dealership I have ever dealt with, we would and probably will deffo buy from here again. Many thanks”

SG Petch 5 star review on 24th April 2017

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(Durham) - Posted 8 years ago

“Every time my wife and I visited S G Petch concerning the purchase of our new car we were made to feel like old friends and honoured guests. And at the end of it all we felt that we had been given a very good deal as well. Couldn't have been better!”

Helpful Report

(Durham) - Posted 8 years ago

“I was very happy with the service that I received from Ryan. He was informative and helpful and nothing was too much trouble for him. I am very pleased with my car and I would recommend SG Petch to my family and friends.”

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(Darlington) - Posted 8 years ago

“fair trade-in on old car, clearly understandable deal”

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(Middlesbrough) - Posted 8 years ago

“Bought a car that had a small area of rust under the back windscreen, I was told this was covered under the warranty and it would be sorted in a few days, then that the body-shop was busy and it would be a couple of weeks, then I had to take it is for a photo to be taken (even though they could have took one before I drove it away). I was then informed it was very quiet in the body-shop, I'm still waiting! 7-8 weeks now, not good enough.”

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(Durham) - Posted 8 years ago

“Made the process of changing the car easy”

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(Darlington) - Posted 8 years ago

“excellent service from Geof your motability person”

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(Darlington) - Posted 8 years ago

“Staff very friendly and helpful. Able to answer all my questions. Provided a good service and I left happy with the car I wanted.”

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(Darlington) - Posted 8 years ago

“Very good personal service, efficient and knowledgeable sales staff, prompt attention.”

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(Darlington) - Posted 8 years ago

“Excellent”

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(Durham) - Posted 8 years ago

“Excellent service, staff couldn't have done anymore. Special mention of Charlotte Jennings at Middlesbrough she really went that extra mile. This is my 3rd Hyundai from SG PETCH never been disappointed yet.”

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(Middlesbrough) - Posted 8 years ago

“Gareth our salesman was superb and made us feel very welcome and made everything very easy”

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(Middlesbrough) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews