SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was greeted pleasantly, my needs were listened to and my questions answered.”

Helpful Report

(Durham) - Posted 8 years ago

“Very good service and friendly welcome from Ray Bolam as always really professional salesman....”

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(Darlington) - Posted 8 years ago

“I recently needed to purchase a smaller car than my previous one - a Mercedes GLA, & was persuaded by my daughter to have a look at the Fiat 500. It was a wise decision. Ryan Robertson was the charming, knowledgeable salesman who made the buying of the vehicle using a pcp to be trouble free. I have now had the car for 2 weeks & it is ideal for my purposes & has been much admired.”

SG Petch 5 star review on 20th April 2017

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(Darlington) - Posted 8 years ago

“Great customer service”

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(Durham) - Posted 8 years ago

“This is the 4th car I have bought from sg Petch and have always found the staff very helpful in finding the exact car and deal that I want especially Gary Maughan who went the extra mile this time even working his day off to get my new car sorted for me.”

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(Middlesbrough) - Posted 8 years ago

“Abbey and the team were just so helpful”

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(Middlesbrough) - Posted 8 years ago

“Adam made the purchase as smooth as possible, kept us updated regularly and nothing was a hassle. I'd recommend him to friends no problem.”

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(Durham) - Posted 8 years ago

“Excellent service, sales advisor George was extremely helpful, patient and encouraging as I had never driven an automatic car.”

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(York) - Posted 9 years ago

“Decided to change my beloved VW Caravelle for a car and caravan one day. I was watching the Snooker on the TV and an advert came on for the Mazda CX-5 which caught my eye straight away. I popped into my local SG Petch and they couldn't have been more helpful. The salesman (Guy) always made me feel welcome and answered all my questions. This is my first Mazda and first purchase from SG Petch and I must admit, I'm really impressed. Thankyou to all the staff. Mr C Wilson.”

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(Darlington) - Posted 9 years ago

“100% commitment from your team.”

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(Durham) - Posted 9 years ago

“Very good salesperson.”

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(Middlesbrough) - Posted 9 years ago

“just bought or 2nd car from Petch, sales team good, helpful etc, but to be really honest I was going to go elsewhere as I am not to impressed with the after sales care. Waiting nearly four month for a job to be done on our i10 following a MOT and service which showed up some work required under warranty. Had to keep ringing the garage to finally get a date to take the car in.”

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(Darlington) - Posted 9 years ago

“Pleasant experiance, didn't feel any pressure at all. Would highly recommend.”

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(Middlesbrough) - Posted 9 years ago

“Very professional throughout the procedure! A pleasure to deal with the staff!”

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(Richmond) - Posted 9 years ago

“Always a pleasure to deal with this company. First class service and a very friendly team ensure the perfect buying experience.”

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(York) - Posted 9 years ago

“Went out of their way to find a car that met my requirements. Salesman was easy to deal with when purchasing new car , good price for car traded in and delivery on time.”

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(Durham) - Posted 9 years ago

“Nice and friendly. Easy to talk to and not pushy with the sale of Nissan Leaf. Hopefully servicing departments will be a friendly supporting team, when car is due for service as well.”

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(Durham) - Posted 9 years ago

“Pleased with our car, gone back to an automatic which now has a similar fuel consumption to the manual version. It also has a low tax rate £20 for the Ceed Sportswagon. Thanks to Petch dealers”

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(York) - Posted 9 years ago

“Excellent service from Darlington branch”

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(Darlington) - Posted 9 years ago

“They gave me a deal I was happy with, as well as adding a few extras. This is the third i30 I have bought from their Durham Branch and, as always, their service was exemplary. Special thanks to Eric Cheetham for all his help.”

Helpful Report

(Durham) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews