SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. Very customer-friendly with knowledgeable staff.”

Helpful Report

(York) - Posted 2 years ago

Hi Janice, Thank you very much for your fantastic 5-star rating of SG Petch! We sincerely appreciate your kind words and it means a lot to us that you find our company excellent and customer-friendly. Thank you once again for your support and for choosing SG Petch.

Posted 2 years ago

“Excellent service as always. Bought a number of cars from the Darlington dealership. Never any issues or hassle. Always great service, support and after sales. Highly recommend. This time Dave and Ross went above and beyond to make sure the deal was spot on and service and handover was swift and efficient.”

Helpful Report

(Darlington) - Posted 2 years ago

Dear Tristan, Thank you for your fantastic 5-star rating of SG Petch! We greatly appreciate your continuous support and loyalty as a valued customer. Your kind words about our excellent service and hassle-free experience make us truly proud of what we do. Thank you once again for recommending us.

Posted 2 years ago

“My husband and I have been buying our new Mazdas from SG Petch for the last 8 years and have always had excellent service, we have always dealt with the same salesman Ryan and can’t fault him on his knowledge and professionalism! We will continue to buy from SG Petch thank you.”

Helpful Report

(Darlington) - Posted 2 years ago

Dear Andrew, Thank you so much for awarding SG Petch a perfect 5-star rating! We are thrilled to hear about your positive experience with us. Thank you once again for choosing SG Petch.

Posted 2 years ago

“No pressure by the salesperson, very helpful in every way . Guided us throught the purchase of our new car which was easy to follow A very good part exchange deal .”

Helpful Report

(Durham) - Posted 2 years ago

Dear Jennifer, Thank you so much for your fantastic 5-star rating of SG Petch! We're thrilled to hear that our team provided you with exceptional service and guided you effortlessly through the purchase of your new car. We truly value your support and hope to serve you again in the future.

Posted 2 years ago

“Nothing wrong with Petch but diappionted with my new KIA Niro I traded in a Two year old Niro. the latest car does not have electric wing mirrors and the latest car is driving my wife and I mad by the donging sound every time we pass a new speed milage sign or a school sign. crazy!!”

Helpful Report

(York) - Posted 2 years ago

Dear Geoffrey, Thank you so much for taking the time to give SG Petch a 5-star rating! We truly appreciate your positive feedback and are happy to hear that you had a great experience with us. We also want to apologise for any inconvenience or disappointment you may have experienced with your new KIA Niro. We appreciate you bringing these concerns to our attention. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Once again, thank you for your support and for choosing SG Petch.

Posted 2 years ago

“Really lovely helpful staff, especially Ryan. Would highly recommend”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Jeanette, Thank you so much for leaving us a 5-star rating for your experience at SG Petch! We truly appreciate it. It is great to hear that our staff, especially Ryan, were able to assist you in a helpful and friendly manner. Your recommendation means a lot to us, and we hope to serve you again in the future.

Posted 2 years ago

“wayne denton was so helpful when sorting out a new car,his knowledge of the product was just very good.”

Helpful Report

(York) - Posted 2 years ago

Hi Christopher, Thank you so much for your incredible 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We look forward to serving you again in the future.

Posted 2 years ago

“Excellent customer service in both sales and servicing departments.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We greatly appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience with us. We look forward to assisting you with all your automotive needs in the future.

Posted 2 years ago

“Great garage Great customer service from Roy and the team”

Helpful Report

(Sunderland) - Posted 2 years ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your support and loyalty to our garage. We're thrilled to hear that you had a great experience with our team, especially Roy. We look forward to serving you again in the future.

Posted 2 years ago

“All the staff are very professional and friendly and explain everything clearly from servicing to reception to sales I would recommend SG Petch to purchase a car wholeheartedly”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your loyalty as our valued customer. It brings us immense joy to hear about your positive experience with our staff.

Posted 2 years ago

“Everybody that helped me buy my car was really helpful. Any questions were dealt with quickly and efficiently.”

Helpful Report

(South Bank) - Posted 2 years ago

“Ray the salesman at S G Petch could not have been more helpful.”

Helpful Report

(Durham) - Posted 2 years ago

“Amazing service, quick and easy, Daniel Court was a great salesman!”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had an amazing experience with us. We look forward to serving you again in the future!

Posted 2 years ago

“Lovely staff and coffee !!”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your wonderful 5-star rating of SG Petch! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 2 years ago

“Fast and efficient service”

Helpful Report

(Darlington) - Posted 2 years ago

Thank you so much for leaving us a wonderful 5-star rating! We truly appreciate your kind words and support for SG Petch. Once again, thank you for your amazing review. We look forward to serving you again in the future.

Posted 2 years ago

“Delighted with easy but professional and efficient way car purchase was dealt with. Nothing but praise way process conducted”

Helpful Report

(Durham) - Posted 2 years ago

Thank you so much for taking the time to rate SG Petch with five stars! We are absolutely thrilled to hear that you had a delightful experience with us. Your kind feedback regarding the easy, professional, and efficient manner in which your car purchase was handled is greatly appreciated. We look forward to serving you again in the future!

Posted 2 years ago

“Good transaction.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Thank you so much for your fantastic 5-star rating of SG Petch! We really appreciate your kind words and are thrilled that you had such a positive experience with us. We hope to see you again in the future.

Posted 2 years ago

“Excellent customer service.”

Helpful Report

(York) - Posted 2 years ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 2 years ago

“Very helpful staff in Mazda sales department with special thanks to Peter McConnell and Charlie Tufton for their help and advice.”

Helpful Report

(Durham) - Posted 2 years ago

Thank you, Gordon, for the fantastic 5-star rating of SG Petch! We are thrilled to hear that you had such a positive experience with us. We appreciate your kind words, and we hope to have the opportunity to serve you again in the future. Thank you for choosing SG Petch!

Posted 2 years ago

“Would highly recommend SG Petch, great customer service from start to finish.”

Helpful Report

(Durham) - Posted 2 years ago

Dear Aaron,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Thank you once again for your fantastic rating and for being a valued customer.

Posted 2 years ago

SG Petch is rated 4.8 based on 5,374 reviews