SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

Tell us how SG Petch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from purchasing to collecting the new car”

Helpful Report

(Durham) - Posted 1 year ago

Hi Jon, Thank you for taking the time to leave us a review, it is great to know you had an excellent service.

Posted 1 year ago

“superb and straight forward transaction and i had great communication from ricky at sg petch york depot....the car selling industry could learn a lot from how sg petch operate! very pleased indeed”

Helpful Report

(York) - Posted 1 year ago

Hi Lee, Thank you for your review, we really appreciate you taking the time. We are pleased you were happy with the service you received.

Posted 1 year ago

“From choosing the car I wanted & a long wait for it nothing g to do with sg petch I was kept in the loop about the progress. Indie was excellent he kept me updates regularly excellent salesman thank you”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you, Ryan, for your 5 star rating of SG Petch! We greatly appreciate your feedback. We're thrilled to hear that Indie kept you updated on the progress of your car purchase. We take great pride in offering an excellent service, and it's comments like yours that keep us motivated. Thank you for your kind words!

Posted 1 year ago

“this company is so helpful, keeps you in the loop when buying a new car, staff are so welcoming as you enter the store”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much, Patricia, for your wonderful 5-star review! We are thrilled to know that you appreciate our services. It is our utmost priority to always provide every single customer with a warm welcome and helpful assistance.

Posted 1 year ago

“Excellent experience”

Helpful Report

(York) - Posted 1 year ago

Thank you for your 5 star rating, Carl! We are delighted to hear that you had an excellent experience with SG Petch.

Posted 1 year ago

“Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!

Posted 1 year ago

“Amazing service from start to finish”

SG Petch 5 star review on 18th December 2023

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you for the 5-star rating, Joseph! We are glad that you had an amazing experience from start to finish with us here at SG Petch and thank you for being a loyal customer.

Posted 1 year ago

“3rd new car bought since 2019 says it all. You don't go back to somewhere with bad customer service. S G Petch must be getting it right. Keith Prior”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you Keith for your 5-star rating! It is great to know that we have been providing you with quality customer service which keeps you returning. We are glad to have been a part of your car-buying journey and look forward serving you in the future.

Posted 1 year ago

“Alan Copeland looked after us from the start. Nothing was a problem he went well beyond. Everyone we dealt with on the phone was very professional and helpful.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Alec! We are delighted to hear that Alan Copeland looked after you from the start, and that nothing was a problem. We hope you enjoy your new car and enjoy the rest of your day.

Posted 1 year ago

“Excellent service from start to finish”

Helpful Report

(York) - Posted 1 year ago

Thank you so much Jane for your review. We are so glad you had an excellent experience.

Posted 1 year ago

“Friendly staff and excellent service”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you, Kathryn, for your 4-star rating. We appreciate your comment about our friendly staff and excellent service. We are glad that you had a positive experience with us.

Posted 1 year ago

“Very good 10out of teen”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your 5-star rating, Philip! We appreciate your kind words and feedback.

Posted 1 year ago

“not available”

Helpful Report

(Middlesbrough) - Posted 1 year ago

“We are so happy that the company has helped us alot and most thanks to indi”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thanks, Dominik.

Posted 1 year ago

“Great service”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for your 5 star rating Lynn! We're glad to hear that you had a great service experience at SG Petch.

Posted 1 year ago

“Excellent service would recommend”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you, Jack, for your 5-star rating! We appreciate you taking the time to provide us with your feedback and are thrilled to know that you had an excellent experience with SG Petch! We are grateful for your recommendation.

Posted 1 year ago

“Excellent, sufficient service, salesman wad fantastic”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Debra! We are delighted to hear that you found our service to be excellent, our selection to be sufficient and the salesman to be fantastic. Your feedback is very much appreciated.

Posted 1 year ago

“Great customer service 👏”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for giving SG Petch a 5-star rating Raymond! We are grateful for your support.

Posted 1 year ago

“Excellent car nice and quiet running the salesman was excellent in selling me the car got new car very quick was no hassle with filling in the forms nice and friendly salesman 😀”

Helpful Report

(Durham) - Posted 1 year ago

Thank you, Paul, for giving us a 5-star rating! We're happy to have been a part of your car buying experience and wish you all the best in the future.

Posted 1 year ago

“Very good service as usual Thanks Chris Atkinson”

Helpful Report

(Durham) - Posted 1 year ago

Thanks for the 4-star rating, Chris Atkinson! We are pleased to see that you had very good service as usual. We appreciate your loyalty and support.

Posted 1 year ago

SG Petch is rated 4.8 based on 5,365 reviews