SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service would strongly recommend.”

Helpful Report

(York) - Posted 1 year ago

Thank you, Ian, for your 5-star rating. We're glad you had a pleasant experience with us. Thanks again!

Posted 1 year ago

“After a bit of a wait l finally have my ...new Hyundai Ultimate i20 ..absolutely love it . Big thank you to Tony for keeping me updated on progress as well as his advice when buying, plus helping set up Bluelink 👏🏻. This is my second car l have purchased and l have found all the staff to be very approachable and friendly Thank you ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you very much Athalie for your kind 5-star rating of SG Petch. I'm so glad to know you're enjoying your new Hyundai Ultimate i20, and that you found the staff very approachable and friendly. We appreciate your support and your kind words, and we look forward to serving you in the future. Thanks again for your 5-star rating.

Posted 1 year ago

“Efficient,friendly and answers all questions.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much Helen for the 5 star rating! We are delighted to learn that your experience with us was efficient, friendly and that all your questions were answered - we really appreciate your kind words!

Posted 1 year ago

“Friendly service”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you Ian for your 5 star rating! We are so glad to hear that you enjoyed your experience with us and the friendly service that you received. Thank you for taking the time to leave us your feedback!

Posted 1 year ago

“Great service from Carl Wade, kept in touch and kept me updated over 5 months of waiting for car. Car is lovely , very happy with everything thankyou”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you for your kind words and 5 star rating, Katie! We are delighted to hear that you had an overall positive experience with our SG Petch team, especially with Carl Wade! We value customer satisfaction and are glad to hear that your car is lovely and you are happy with everything. Thank you for your patience over the 5 month wait for the car!

Posted 1 year ago

“Great service from sgpetch Middlesbrough we were kept informed while waiting for our new car and it arrived when expected.Staff were helpful and courteous I feel confident about returning if we have any problems.”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you, Jeffrey, for your five-star rating! We are so pleased to hear that you had great service from SG Petch Middlesbrough and that you felt comfortable and confident when your new car arrived. We appreciate your feedback and we hope to see you again soon!

Posted 1 year ago

“Could not fault SG PETCH no problems what so ever and very good salesman ROB COSTELLO very good at his job will be using PETCH again and ROB COSTELLO.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you Thomas for your wonderful 5-star rating of SG Petch! We appreciate you taking the time to provide such positive feedback; it's always nice to hear that our customers experience was so great! We're so glad to hear that everything went so smoothly. It's great to know that you'll be using SG Petch and Rob Costello again. Thank you!

Posted 1 year ago

“Great customer service and fast delivery of vehicle,”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your 4 star rating, Anthony! We are so pleased that you had a positive experience here at SG Petch with great customer service and fast delivery of your vehicle. We appreciate your kind words and your business.

Posted 1 year ago

“Bought a picanto from petch Great service Michael a great salesman Perfect 2 free services Recommended”

Helpful Report

(Sunderland) - Posted 1 year ago

Thank you so much, John! We are very pleased to hear that you had such a positive experience with us here at SG Petch. We are especially grateful to hear that Michael provided you with fantastic service, and that you were pleased with the two free services. We appreciate your kind words and 5-star rating!

Posted 1 year ago

“Very pleasant staff and good product knowledge,took the time with you to explain well done to Connor and Sarah”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your kind words and 5 star rating of SG Petch, Alan! We are delighted to hear you had a pleasant visit with Connor and Sarah, and that they took the time to ensure you had a great experience by providing excellent product knowledge. We highly value our customers here at SG Petch, so it is great to hear that your visit was a positive one.

Posted 1 year ago

“Andrew Mallamby has been looking after us for a number of years. The recent purchase of the Sportage HEV GT Line Sport is our 5th new vehicle, he has also sourced new vehicles for both of my daughters. He has been brilliant to deal with and a credit to SG Petch.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you Angela for your 5 star rating of SG Petch! We appreciate your continued loyalty and are delighted to hear that Andrew Mallamby has been looking after you for a number of years. We value his hard work and dedication and it is fantastic to hear that he has sourced new vehicles for your daughters. We look forward to continuing to provide you with great service in the future.

Posted 1 year ago

“I am delighted to have purchased my new Kia Sportage from SG Petch York The sales team worked effectively to deliver the car I wanted. I hope we will be able to continue our customer/dealer relationship providing a hassle-free car-buying experience .”

Helpful Report

(York) - Posted 1 year ago

Thank you so much for your 5 star rating of SG Petch, Nicolas! I am delighted to have purchased my new Kia Sportage from SG Petch York and the sales team did an excellent job in delivering the car I wanted. I am hopeful that our customer/dealer relationship will be one of ongoing trust and provide a hassle-free car-buying experience. Thanks again!

Posted 1 year ago

“SG Petch staff were first class. service and help top class.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you, Paul, for your 5 star rating of SG Petch. We're glad to hear that our staff were first class and that you had an excellent experience with us. We strive to provide top-class service and help and we're thrilled that you were satisfied!

Posted 1 year ago

“The delivery was longer than expected but appreciate out if your hands. Car was being purchased in Sons name but has been registered in mine in error but not able to rectify from your side so not very impressed”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you so much for such positive words about SG Petch, Susan! We really appreciate your great feedback. We strive to make sure our customers are as satisfied as possible with our products and services, and we're delighted that you had a great experience.

Posted 1 year ago

“I was very happy with the the way Steve the motorbility agent dealt with me all the way through the purchase. Helpful in every way.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Raymond! I am so pleased to hear that you were happy with the service provided by Steve the motorbility agent. I am glad his help was appreciated and that he was so helpful throughout the purchase. Thank you for your kind words!

Posted 1 year ago

“Service is always 1st class”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much, Jayne, for your 5 star rating! We truly appreciate it and are happy to hear that our Service is always 1st class. Thank you for being a valued customer!

Posted 1 year ago

“Gary who we dealt with at the Middlesbrough branch was excellent. He explained everything clearly, and made the purchase so straight forward. We had a small issue with a warning light after we collected the car, and Gary booked this in to be rectified straight away and made sure we were not left without a car in the meantime. We also received a follow up call to check everything was ok. Really pleased with the service.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you Jennifer for your fantastic 5 star rating for SG Petch. We really appreciate your kind words and we are so pleased to hear that Gary at the Middlesbrough branch provided a great service and sorted out your issue promptly. We strive to provide the best possible customer service at all times so we're delighted that you have had such a positive experience!

Posted 1 year ago

“Getting our car from SG Petch was a very good experience. Roger was very helpful and made it very easy for us so we had no worries at all. It is the second car we have acquired from SG Petch and We would not hesitate to use them again.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for your 5-star rating and continued custom, James! We're pleased that Roger is looking after you. Enjoy your new car.

Posted 1 year ago

“Easily accessible showroom with knowledgeable and friendly staff. No hard sales pressure and no problem with two unaccompanied test drives.”

Helpful Report

(York) - Posted 1 year ago

Thank you, John, for the great feedback. We are delighted to hear that you found your visit to our showroom positive and without feeling pressured. We hope you're still enjoying your new car.

Posted 1 year ago

“I had my navara in for warranty work today at SG PETCH nissan durham eaven and Mark were most helpful they went above and beyond to make sure my vehicle had all work carried out to a high standard I was very pleased with the level of service I received from SG petch thanks for all your help.”

SG Petch 5 star review on 10th November 2023

Helpful Report

Posted 1 year ago

Thank you so much for your great review, Kevin and the picture of your Navara! We appreciate the kind words towards the team and your continued custom.

Posted 1 year ago

SG Petch is rated 4.8 based on 5,365 reviews