SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

(Durham) - Posted 5 years ago

Hi Paul, Thanks for leaving us a review.

Posted 5 years ago

“They have good quality of cars.customer service is Very good ,i am a satisfied customer.”

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(Darlington) - Posted 5 years ago

Hi Rukhsana, Thank you for leaving us a review.

Posted 5 years ago

“SG Petch Darlington - Kia Excellent customer service, no pushy salesmen. Andrew Mellanby listened to me when I explained what I wanted, & importantly, listened to me explain what I didn't want! Highly recommended.”

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(Darlington) - Posted 5 years ago

“the overall service that we received was nothing other than impeccable! this company is a true credit to the motor industry as a whole. well done, and thank you”

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(Darlington) - Posted 5 years ago

Thanks for leaving us a review David.

Posted 5 years ago

“The level of service was wonderful. Everything more we expected.”

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(Darlington) - Posted 5 years ago

Thank you for leaving us a review Paul.

Posted 5 years ago

“SG Petch has a very helpful and accommodating sales team that all went the extra mile to facilitate a long distance, remote, vehicle purchase, quickly and efficiently.”

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(Darlington) - Posted 5 years ago

Thank you for leaving us a review Anthony.

Posted 5 years ago

“First class service during the seven years ownership of my Picanto . I have had seven years trouble free motoring fantastic warranty . S G Petch at York have given the most courteous, helpful and professional service I have ever had. Will definitely continue using this excellent garage.”

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Posted 5 years ago

Thank you for leaving us a review Linda.

Posted 5 years ago

“We were looked after very well by Martin Phillips, who took care of everything for us. Nothing was too much trouble. Many thanks”

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(York) - Posted 5 years ago

Thanks for leaving us a review Laura

Posted 5 years ago

“excellent pre sales care. Nothing was too much trouble. We are very happy with the car. Thank you”

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(York) - Posted 5 years ago

Hi Tanya glad you're enjoying your new car, although it's a shame we can only make to odd trip at the moment during lockdown. Thank you for your business and if you have any questions please drop me an email, Iain Ward.

Posted 5 years ago

“Very pleased”

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(Durham) - Posted 5 years ago

Thank you for leaving us a review Joyce.

Posted 5 years ago

“I ordered my car in early march and arranged for it to be collected on 21.03.20. This was as the lockdown was starting but managed to pick the car up. Thomasz who had sold me the car went through all the controls very thoroughly to make sure I was happy as I had not had an automatic car before. He also covered all the aspects of the finance and arranged for the fitting of new car mats whilst I dealt with the paperwork. Everything was dealt with in a friendly and professional manner. We had received all the necessary documents so I could arrange for the change of insurance to the new car. I could not have asked for a better experience.”

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(York) - Posted 5 years ago

Hi David, Thank you for your kind words and taking the time to leave us a review.

Posted 5 years ago

“I recently bought my new car from SG PETCH in Middlesbrough skippers lane. I totally recommend Speaking to Tony Hill, he’s the best Salesman I’ve ever met. Tony is approachable, friendly and very helpful and willing to spend to time with you to find the right car and deal that’s best for you. Myself and the majority of my family have bought cars from him 10/10 Tony the rest of the team are also very friendly / approachable great aftercare 👍😊”

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(Middlesbrough) - Posted 5 years ago

Hi Dawn, Thank you for your kind words and taking the time to leave a review.

Posted 5 years ago

“The Sales person called Indi was fabulous...he guided and advised in a very professional manner …. Well done and Thank you again x”

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(Middlesbrough) - Posted 5 years ago

Hi Bridget, Thank you for leaving us a review.

Posted 5 years ago

“Buying from SG Petch is hassle free very friendly staff and no pressure to buy just a good experience cheers”

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(Durham) - Posted 5 years ago

Thank you for leaving us a review Lawerance.

Posted 5 years ago

“Great customer service. Salesman Roger was excellent”

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(Durham) - Posted 5 years ago

Hi Timothy, Thank you for leaving us a review.

Posted 5 years ago

“Lewis very efficient. Helped us getting our mortality car on time just before the lock down.”

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(Durham) - Posted 5 years ago

Thank you for leaving us a review Lisa.

Posted 5 years ago

“Very friendly, understanding requests and customer budget to get the right car at the right price that suits both parties. Good communication and helpful.”

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(Durham) - Posted 5 years ago

Hi Stephen, Thank you for leaving us a review.

Posted 5 years ago

“Went to look at Fiat 500 for my daughter.. Andy the sales man in the showroom was very approachable and knowledgeable on the cars.. Nothing was a problem he was very helpful and instead of purchasing a second hand we ended up with a brand new one thanks to the deal from him..”

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(Middlesbrough) - Posted 5 years ago

Thank you Sharon for taking the time to leave us a review.

Posted 5 years ago

“Excellent service from start to finish from Carl.”

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(Durham) - Posted 5 years ago

Hi Dawn, Thank you for taking the time to leave a review.

Posted 5 years ago

“I have used SG Petch for a number of years now. I have always found them very helpful. As I live quite a long way from Darlington, and not able to walk around the shops (I don't like shopping anyway) it is very useful to be able to wait while my vehicle is being serviced. All the staff are helpful, friendly and willing to help.”

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(Darlington) - Posted 5 years ago

Hi Judith, Thank you for your review and your repeated custom

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews