SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

Tell us how SG Petch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction and easy to deal with”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Your salesman Gary was very friendly but not pushy. He allowed us to take our time and to make our own minds up. He was very interested in us but not overpowering. The best garage that we visited and we went to quite a few. Well done.”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“We got a reasonable offer for our old car given its cosmetic condition. The replacement car is what we want at an acceptable price. The help from sales staff was first class. After sales service to date has been very good. The one cloud on the horizon is the suggestion that there is a paintwork problem attributable to a manufacturing fault.”

Helpful Report

(Durham) - Posted 9 years ago

“Brilliant friendly service. Helpful and not pushy.”

Helpful Report

(Darlington) - Posted 9 years ago

“Fantastic, speedy, informative & friendly service. Couldn't ask for more!”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Extremely helpful staff at the Richmond branch. Service from Les and Byron was exceptional in terms of understanding my needs and delivering on everything agreed. Very pleased with my super new Kia. Thank you all.”

Helpful Report

(Richmond) - Posted 9 years ago

“Visited the Durham branch and was able to see almost the exactl Model and spec car I wanted which was fantastic. Sarah was great at talking through the options and vehicle.”

Helpful Report

(Durham) - Posted 9 years ago

“Excellent service with pleasant knowledgeable people . Would recommend to everyone”

Helpful Report

(Durham) - Posted 9 years ago

“the young man Elijah Watson and other of his colleagues shouldn't have been more helpful..Many thanks for great service and all done with a smile and lots of positive and friendly treatment...”

Helpful Report

(Darlington) - Posted 9 years ago

“Very friendly dealership, we were made to feel very welcome immediately. Our sales representative Gary (Maughan) was so patient with our daughter and made it a lovely experience for her buying her first car.”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Very good staff helpful in every way this is my third new car from sg petch Durham if u go knowing what u want and keep what price u want to spend in mind they will do there best to find u the right deal all ways haggle they chuck bits in with the deal I.E servicing mats etc”

Helpful Report

(Durham) - Posted 9 years ago

“As always fantastic service and as always Martin was brilliant, even offered to take me out in my new car to get me used to manual ( driven automatic for years) !!!! Would definitely recommend. Thanks Nicola chambers”

Helpful Report

(York) - Posted 9 years ago

“Bought an Alfa Guilietta. Dealt with Reg from the test drive to picking up. Quick and efficient service. The only negative was the valeting of the car could have been better. However I am very pleased with the car and would consider buying from you again.”

Helpful Report

(York) - Posted 9 years ago

“We found the dealership out performed and provided a high standard of customer care beyond most others we have ever dealt with. We are delighted with the car and would go back to SGPetch again and recommend to others . Thank you”

Helpful Report

(York) - Posted 9 years ago

“Great staff-very friendly, knowledgeable, helpful. Work to get a deal that works for you without feeling like you are being pressured into it.”

Helpful Report

(Durham) - Posted 9 years ago

“This is our families 7th car from PETCH at Belmont and the customer service only gets better and I would recommend their staff to anyone. Their customer service is second to none.”

Helpful Report

(Durham) - Posted 9 years ago

“Lucy the sales girl was really helpful”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Very good customer service, friendly and helpful.”

Helpful Report

(Darlington) - Posted 9 years ago

“very impressed with the service I received from SG Petch, in particular from sales executive Alan Copeland. With my husband already having a Mazda 3 from SG Petch we were pleased to continue the association.”

Helpful Report

(Durham) - Posted 9 years ago

“I am delighted with my Fiat 500. The service I received from SG Petch, Middlesbrough was excellent. May I also say that Abby Richardson, Fiat Franchise Manager is an extremely valuable member of the team. I have already recommend SG Petch & Abby to several of my family & friends. Thank you x”

Helpful Report

(Middlesbrough) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews