SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service. Good advice and support made buying my new car a pleasure when I feared it would be a chore.”

Helpful Report

(York) - Posted 9 years ago

“I have been buying cars from SG Petch since it was a small garage near Bishop Auckland. All but one have been Mazdas and I have always been well looked after at purchase and afterwards. My recent purchase was very smoothly dealt with and in a most friendly way. The fact that I have never been to another dealer since I purchased my first car from SG Petch is a good indication of my satisfaction with your service.”

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(Darlington) - Posted 9 years ago

“First class service all the way”

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(Durham) - Posted 9 years ago

“Very happy with my new car and the person who sold me it, jon fewster. He was very pleasant and helpfull. When i change my car i will be sure to go back to him and that garage again.”

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(Durham) - Posted 9 years ago

“Very happy with the service I recieved. Chelsea was very friendly and helpful.”

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(Durham) - Posted 9 years ago

“Excellent service. Kept informed as to delivery etc. All documents arrived promptly.”

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(York) - Posted 9 years ago

“Very helpful friendly staff. Felt guided and supported. Very pleased with car.”

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(York) - Posted 9 years ago

“Purchased an i30 recently from Middlesbrough branch. Exerlent service straight forward deal. Ian Harrison on sales top man.”

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(Middlesbrough) - Posted 9 years ago

“Nice friendly staff”

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(Middlesbrough) - Posted 9 years ago

“We went to get our first motability car for our young son, the salesman was friendly, knowledgeable and very helpful. We were kept informed and involved throughout the whole process and it all went very smoothly. We will come back here again when the next car is due and would recommend S G Petch to anyone looking for a new car.”

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(Darlington) - Posted 9 years ago

“excellent service, very pleased with my car”

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(York) - Posted 9 years ago

“Sale was efficient and friendly”

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(Darlington) - Posted 9 years ago

“Everybody was helpful and lovely. So happy with the service and would definitely recommend to a friend/family. Thank you very much for the service you gave me I felt well looked after.”

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(York) - Posted 9 years ago

“I cant praise the customer service that I received from the Peugeot department highly enough. At every stage of my purchase, from viewing the cars to signing the papers, the salesman Harry Hinchley, was excellant. I now have a wonderful new 208, and I feel like a valued customer. He even phoned a couple of days later to see how things were going with the car. He sent me a thankyou video on my email, which I thought was a thoughtful thing to do. Well done Harry at Peugeot and the rest of the department, who made parting with my money a wonderful experience”

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(Darlington) - Posted 9 years ago

“Amazing service the whole time!! Couldn't ask for more, Thank you”

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(Darlington) - Posted 9 years ago

“This is the second time I have bought a car from your garage and both times I have been very impressed and very pleased with the service and attention I have received.”

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(Durham) - Posted 9 years ago

“We have bought many cars from many dealers over the years, none have impressed us as much as SG PETCH have. Every employee that we had contact with were lovely, we will be recommending SG PETCH to everyone we know. BEST Regards Jackie Hughes”

Helpful Report

(Middlesbrough) - Posted 9 years ago

“Great service from both Gary Wintringham and Wayne. No messing about - got me the car I wanted at the deal needed efficiently and professionally without any pushy tactics. Much much better than experiences I had at other non-Kia dealerships in York.”

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(York) - Posted 9 years ago

“From start to finish the level of care and service at SG Petch Durham has been outstanding. Having spoken to a number of people including Sam Petch, Adam Gilmore, Matthew and Georgia Hartley they were all extremely helpful, everything happened as promised. I would definitely recommend this Dealer to all my family and friends. Well Done SG Petch!”

Helpful Report

(Durham) - Posted 9 years ago

“The salespeople were very helpful and the idea of sending a video of my Tucson to my wife by Richard McGookin was excellent. The purchase 3 days to collecting my new vehicle was outstanding if unexpected. The only area I would take time with is to explain to new Pcp clients how the hand over of their new purchase works as a part exchange on a future vehicle. I did understand the principle but for some it may not be totally clear. Other than this point I've been more than happy with sales ,financing and the car is living up to expectations so far.”

Helpful Report

(Durham) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews